Problem with 8.5.3

[efiby]

After updating to 8.5.3 this morning the programm doesn't work anymore. It seems that someting is wrong with converting attached documents.
I fall back to an older version and every thing was ok.
What shall I do?
Regards
Herbert

 

[stanbusk]

What do you mean with 'doesn't work anymore'?

 

[efiby]

In the upper left corner I see the following message

You can read "Anhang kodieren". And nothing more will happen. The attachment is a normal PDF
The OS is 10.11.4
No E-Mail is going out.

 

[stanbusk]

What do you get in the 'Delivery panel'?

 

[efiby]

This screenshot may inform You. If You need more information please give me a message.

No E-Mail was sent.

Thanks in advance
Herbert

 

[efiby]

This afternoon I had testet with 8.5.2 with attachment. Every thing went well.

After this I had tested with 8.5.3 with the same attachment and with the same account.
I saw the picture shown above and no E-Mail was sent.

The latest version of 8.5.3 I had downloaded from Your website.

The update procedure I performed as normal.
What shall I do.

To test whether my MAC caused this problem or not I dit the same procedure on my MacBook (same OS).

The result was the same as on my MAC.
8.5.2 works well
8.5.3 failed.

May I ask You again for a suggestion.

THX

 

[stanbusk]

If you send me the contents as text of the delivery panel I may tell you something.

 

[efiby]

If You call this

delivery panel, I must say that I don't get this report using 8.5.3
because no E-Mail was sent.

Using 8.5.2 I got it.

 

[stanbusk]

I mean the text in the 'Delivery' panel. It is the communication between MaxBulk Mailer and your server. It shows everything, errors included.

 

[efiby]

How can I see the "delivery-panel"?
I don't have any idea to get this. Sorry ;-)

If the programm is running well, as 8.5.2 do it I can see such "communikation". But 8.5.3 ist not running, there is no exchange between MaxBulkMailer an my server.

 

[stanbusk]

It is the panel on the right that reads 'Delivery'. All the info is there.

 

[efiby]

Please can You make a screenshot. I do not unterstand what You mean. ;-) Sorry

 

[stanbusk]

The main MaxBulk Mailer is divided into 5 panels called 'Message', 'Recipients', 'Settings', 'Preview' and 'Delivery'. Can you see that right below the toolbar?

 

[efiby]

That I see before sending an email

And that I see after sending an email

with 8.5.2

and that I can see after trying to send an email with 8.5.3

that means there is no progress in sending an email. The program ist "hanging"

 

[stanbusk]

Yes and I need to see the text from the 'Delivery' panel, the full text, the information I need is not on your screenshots. It is possible your get an error not handled by MaxBulk Mailer, I need to see if it is the problem.

 

[efiby]

That is the total text I got:

01] 5/13 13:55:31 ~ Opening connection for delivery...
[01] 5/13 13:55:31 ~ Connecting to smtp.seniorenforum-wuerzburg.de Port:25
[01] 5/13 13:55:31 ~ Connected
[01] 5/13 13:55:31 220 mailout.artfiles.de ESMTP Service ready
[01] 5/13 13:55:31 > EHLO [192.168.100.50]
[01] 5/13 13:55:31 250-mailout.artfiles.de Hello [192.168.100.50] [80.130.165.130]
250-SIZE 947912704
250-8BITMIME
250-PIPELINING
250-AUTH LOGIN PLAIN CRAM-MD5
250-STARTTLS
250 HELP
[01] 5/13 13:55:31 > AUTH PLAIN [email protected] ********
[01] 5/13 13:55:32 235 Authentication succeeded
[01] 5/13 13:55:32 > MAIL FROM:<[email protected]>
[01] 5/13 13:55:32 250 OK
[01] 5/13 13:55:32 > RCPT TO:<[email protected]> [1/1]
[01] 5/13 13:55:32 250 Accepted
[01] 5/13 13:55:32 > DATA
[01] 5/13 13:55:32 354 Enter message, ending with "." on a line by itself
[01] 5/13 13:55:32 ~ Sending message
[01] 5/13 13:55:32 ~ with ID <[email protected]>
[01] 5/13 13:55:32 ~ To [email protected]
[00] 5/13 13:55:32 ~ Sending attachment "BST_BR_Nachmachen_dig_final.pdf"
[01] 5/13 13:55:38 250 OK id=1b1Bgq-00058b-OL
[01] 5/13 13:55:38 ~ Stage 3 dispatch done
[01] 5/13 13:55:38 > QUIT
[01] 5/13 13:55:38 221 mailout.artfiles.de closing connection
[01] 5/13 13:55:38 ~ Stage 4 dispatch done
[00] 5/13 13:55:38 ~ [-????]
[00] 5/13 13:55:38 ~ Closing all streams
[00] 5/13 13:55:38 ~ Creating report...
[00] 5/13 13:55:38 ~ Sending report...
[01] 5/13 13:55:38 ~ Opening connection for delivery...
[01] 5/13 13:55:38 ~ Connecting to smtp.seniorenforum-wuerzburg.de Port:25
[01] 5/13 13:55:38 ~ Connected
[01] 5/13 13:55:38 220 mailout.artfiles.de ESMTP Service ready
[01] 5/13 13:55:38 > EHLO [192.168.100.50]
[01] 5/13 13:55:38 250-mailout.artfiles.de Hello [192.168.100.50] [80.130.165.130]
250-SIZE 947912704
250-8BITMIME
250-PIPELINING
250-AUTH LOGIN PLAIN CRAM-MD5
250-STARTTLS
250 HELP
[01] 5/13 13:55:38 > AUTH PLAIN [email protected] ********
[01] 5/13 13:55:39 235 Authentication succeeded
[01] 5/13 13:55:39 > MAIL FROM:<[email protected]>
[01] 5/13 13:55:39 250 OK
[01] 5/13 13:55:39 > RCPT TO:<[email protected]> [1/1]
[01] 5/13 13:55:39 250 Accepted
[01] 5/13 13:55:39 > DATA
[01] 5/13 13:55:39 354 Enter message, ending with "." on a line by itself
[01] 5/13 13:55:39 ~ Preparing report delivery
[01] 5/13 13:55:39 ~ with ID <[email protected]>
[01] 5/13 13:55:39 ~ To [email protected]
[01] 5/13 13:55:39 250 OK id=1b1Bgx-0005Df-OE
[01] 5/13 13:55:40 ~ Stage 3 dispatch done
[01] 5/13 13:55:40 > QUIT
[01] 5/13 13:55:40 221 mailout.artfiles.de closing connection
[01] 5/13 13:55:40 ~ Stage 4 dispatch done
[00] 5/13 13:55:40 ~ [-]
[00] 5/13 13:55:40 ~ Finishing...
[00] 5/13 13:55:40 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Sendebericht [#134] - 13.05.16
-----------------------------------------------------------------------

Mailer-Version: 8.5.2-DE (Cocoa) Pro - Registriert
Rechner OS/Geschw.: Mac OS 10.11.4 El Capitan/2.7Ghz

Verbindungen: 5 [1 verwendet] Einzelner Server
Versandmodus: Einzeln (Feldwerte einsetzen AN)

SMTP Server Adresse: smtp.seniorenforum-wuerzburg.de [Port: Standard] SSL Off
Authentifizierung: ESMTP (Plain) | [192.168.100.50]
Gruppierung: 10 [Intervall: 00:00:05]

Versand Startdatum: 13.05.16 um 13:55:26
Enddatum: 13.05.16 um 13:55:38
Gesamtdauer: 12 Sekunden - Wiederholungen: 0/10
Rate: 0,17 Empfänger/Sekunde

An insgesamt: 1 Empfänger [1/1]
Listenname: unbekannt
Gesendet: 1

Betreff: test friday 2016_05_13
Mail Priorität: Normal
Antworten An: [email protected]
Fehler: [email protected]
Empfangsbestätig: Nein
Mail-Format: Reiner Text | iso-8859-1 | quoted-printable
Mail-Größe: 42 Bytes (ohne Anhänge)
Anhänge: 1 (2,3 MB)
Kodierung: Base64

MLM: Verfolgung der Klicks auf Links [Deaktiviert]

-----------------------------------------------------------------------


But please be aware 8.5.3 isn't running. I got neither such a text nor an error message.
The app (MaxBulkMailer) seems to run within a loop

 

[stanbusk]

I don't see any error in your connection log. It corresponds to the successful delivery of 1 recipient.

 

[efiby]

You are right, but it is the delivery log using 8.5.2 :lol:

 

[stanbusk]

I need the connection log of a fail delivery to see the error and the context.

 

[efiby]

I have written earlier, that there is no delivery log.
The program gave up.
That ist all

I can show. After this I must "kill" the not more running programm.
May I draw Your attention to the bar on the upper right corner. There is no progress shown.