Number of recipients limited to 1.999 ?

[fuchsei]

Dear MLM / maxprog Team,

first things first: thanks a lot for that great software package you offer.

I had an issue with my last mailing (around 5.000 recipients). Sending the newsletter went well, but a few days later the external list on the server did only contain exactly 1.999 recipients.

Could you please advice.

Cheers
Matthias

 

[stanbusk]

What do you mean with external list?

 

[fuchsei]

Edit: The list saved on the server

 

[stanbusk]

Using MLM?

 

[fuchsei]

Yes

 

[stanbusk]

So you had 5000 recipients to the mySQL table used my MLM and now 3000 are missing?

 

[fuchsei]

Yes, that's the case

 

[stanbusk]

How many people unsubscribed from your list?

 

[fuchsei]

Around 60

 

[stanbusk]

Are you sure you list contained 5000 recipients? MLM only delete the unsubscribed recipients, there is no code to mass delete addresses.

 

[fuchsei]

Ok thanks a lot.
But still - it happend. Any other ideas what the issue could be?

 

[stanbusk]

No, as I said MLM can only delete entries one by one for each unsubscribe request, or when you explicitly delete entries and re-upload the list.