MLM Installation - Stats & Click Tracking - Uploading Lists

noel_tv

New Member
Hello,

Now, I have a couple of questions re: installing the MLM.

When I installed the MLM the following appeared at the very end the image below appeared.



I am not sure if the installation was successful or not, but I guess it is the latter, because I am having problems with the click tracking as well as uploading of lists.

Click Tracking

Though the delivery report says that click tracking is activated, the statistics tab in the mailer shows no stats whatsoever. Please refer to image below:



Adding Lists

I tried to upload remote lists in tab delimited txt format, but was unsuccessful. This was the image that came up.



So this is the situation, questions:

1. What is the meaning of the Error: /public_html/lm: no such file or directory' in the image above?
2. Is the MLM correctly installed on the server?
2. If no, how do I uninstall it to re-install it again? There are instructions for installing, but I have not found any for the uninstalling.
3. If it is correctly installed, why is the click tracking and stats not working ?
4. How can I fix this?
5. Why is the list upload not working?
6. How can I fix this?

Thank you Stan and the MaxProg community in advance for the help. Very smart, powerful software but takes a bit of learning if you are not familiar with some php :)

Best,
Noel
 

stanbusk

Administrator
Staff member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

1. What is the meaning of the Error: /public_html/lm: no such file or directory' in the image above?
Not sure where that error comes from, very likely a problem with the installation settings.
2. Is the MLM correctly installed on the server?
You can find out using this command: /lm.php?cmd=diagnose&pwd=YOUR_PASSWORD
2. If no, how do I uninstall it to re-install it again? There are instructions for installing, but I have not found any for the uninstalling.
Delete the 'lm' folder with a FTP Client
3. If it is correctly installed, why is the click tracking and stats not working ?
Are you sending a styled text message or HTML with the Singly option activated? Is your MLM URL in MaxBulk Mailer settings correct?
5. Why is the list upload not working?
What error do you get?
 

noel_tv

New Member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

Hello Stan,

Thanks for posting the replies.

I uninstalled MLM off the server and MBM off the local and started everything off, and now the installation went very well, and the stats delivery also work.

The final part of the problem though still persists, uploading the lists to the MLM. I have tried to do this several times uploading the lists in tab delimited format but each time it tells me " 0 recipients have been uploaded to list "XYX". MLM has found 0 duplicates and "XY" duplicates" with XYX being the list name and XY being a number. Image example below:



What is the problem? Why can't I upload my lists?

Thanks for helping,

Noel
 

stanbusk

Administrator
Staff member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

Are uploading a list that already exists in MaxBulk Mailer?
 

stanbusk

Administrator
Staff member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

Ok, is the list a tab delimited list with the email address in the fourth column?
 

noel_tv

New Member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

Yes, I am. The order of the info is FirstName LastName Company Email

Screenshot of csv that was used to generate the tab delimited file
 

stanbusk

Administrator
Staff member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

Have you opened your file with a Text reader to make sure it is tab delimited?
 

stanbusk

Administrator
Staff member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

Ok. What MLM version are you using?
You can find out with the following command: lm.php?cmd=GetVersion&pwd=YOUR_MLM_PASSWORD
 

stanbusk

Administrator
Staff member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

One line 1924 try to replace this:
Code:
function isEmailValid( $email ) {

	//if ( !eregi( "^[_a-z0-9-]+(\.[_a-z0-9-]+)*@[a-z0-9-]+(\.[a-z0-9-]+)*(\.[a-z]{2,4})$", $email ) ) { <- Obsolete in PHP 5.3
	if ( !preg_match( "^[_a-z0-9-]+(\.[_a-z0-9-]+)*@[a-z0-9-]+(\.[a-z0-9-]+)*(\.[a-z]{2,4})$/i", $email ) ) {
		return false;
	} else {
		return true;
	}
}
with this
Code:
function isEmailValid( $email ) {
		return true;
}
 

noel_tv

New Member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

Ok, but where is that line? How do I access it? I log into the lm folder on the server then ?

Thanks for helping,
Noel
 

stanbusk

Administrator
Staff member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

In the lm_functions.php file.
 

noel_tv

New Member
Re: MLM Installation - Stats & Click Tracking - Uploading Li

Thanks Stan, works like a charm. Lists very easily added.
 
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