I have edited the three .txt files within the "lm/templates" folder to include the name of my nonprofit, webiste, etc. And it has worked perfectly. I'm wondering if there is any way to "personalize" the responses MLM sends to subscribers (the 3 .txt files) to include their first name from the list they just subscribed to? I've tried the tag from within MBM (i.e. [Firstname]), but that only returned the actual tag name rather than the subscriber's first name. Anyone else be able to do this? Is it even doable?