Import Problem

[robinh]

I'm trying to import 5 columns from a csv file. The columns are:
First Name, Last Name, Title, Email Address, Company Name.
No matter what I seem to do, I can only get 4 of the columns to show up under the recipients tab. When I first select the file, I can see all 5 columns before importing, and I have them all lined up in the proper columns and each one is checked, but it only imports 4 of them. It's missing the Company Name column. I've tried importing text file and pasting from the clipboard and I only get 4 out of the 5. What am I doing wrong?

I did go into Preferences under Tags and listed all the columns I wanted but it doesn't seem to make any difference.

 

[stanbusk]

Can I see your file?

 

[robinh]

It will not allow me to upload the file. It says that csv file extension is not allowed. How do I get the file to you?

 

[stanbusk]

Try to compress it as a zip file first.

 

[robinh]

Ok, here's the file.

 

[stanbusk]

It just works fine for me. Are you using MaxBulk Mailer Pro? What version, last one?

 

[robinh]

So I figured out what the problem was. I was using the standard version, which I discovered doesn't allow you to access the optional columns on the recipient tab. Last night I upgraded to the pro version and it now works fine.

Maybe this should be made clearer when purchasing the application?? Just a suggestion.

Thanks.