I contacted my host provider and asked for information on my outgoing server name, port and authentication requirement. I'm able to send out my own bulk emails from my Mac Mail program using the settings but not with MaxBulk. The little blue candy-strip thing just spins and spins. How and where do I go to get some help with this?
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🔑 If you are looking for your serial number / activation key code ⟶ Serial Recovery.
📺 If you are looking for documentation or videos ⟶ Have a look at the Tutorial Videos / Frequently Asked Questions / Knowledge Base.
🎟️ You can also contact us privately (please be patient) ⟶ Contact Customer Service.
I am at a loss to understand setup
- Thread starter mikeryan
- Start date
Ok, so obviously I'm not going to get any assistance from the makers of this program. Now I seek a refund. I will contact my credit card company and direct them to issue a charge-back for this product. There is no use paying for a product if it isn't going to work and I am unable to obtain any kind of assistance.
We provide the software, MaxBulk Mailer. We do not provide mail server access. You have to use the server you already use with your regular email. It is explained here: What mail server can I or should I use with MaxBulk Mailer?. Ask the server support about settings, those settings are confidential. Only you and your server know them. I am sorry I can't help more.