freezing after timeout

G

goodson john

New Member
Hi

I have trouble using maxbulk with my smtp server... only with window version.

When I use the mac version, everything work just fine. When I use an other software on windows, everthing work just fine... but when I use maxbulk on windows, logs are saying :

250 2.0.0 Ok: queued as 6104D9FC4E
and then wait till time out...

after the 5 attempts, i have a delivery report... and I receive a mail as spam with unknown user, unknown subject, and a malformed mail with the content I was expecting...

here are the logs...

thanks for your help!
I hope it's just something stupid i've missed...

Code: 
[01] 4/3 12:23:30     ~ Connected
[01] 4/3 12:23:30 > EHLO [172.16.163.140]
[01] 4/3 12:23:30 220 email.ho-com.com ESMTP Postfix (Debian/GNU)
[01] 4/3 12:23:30 > EHLO [172.16.163.140]
[01] 4/3 12:23:30 250-email.ho-com.com
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
[01] 4/3 12:23:30 > AUTH PLAIN mailler ***********
[01] 4/3 12:23:30 250-email.ho-com.com
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
[01] 4/3 12:23:30 > AUTH PLAIN mailler ***********
[01] 4/3 12:23:30 235 2.7.0 Authentication successful
[01] 4/3 12:23:30 > MAIL FROM:<[email protected]>
[01] 4/3 12:23:30 503 5.5.1 Error: already authenticated
[01] 4/3 12:23:30 > RCPT TO:<[email protected]> [1/1]
[01] 4/3 12:23:30 250 2.1.0 Ok
[01] 4/3 12:23:30 > DATA
[01] 4/3 12:23:30 250 2.1.5 Ok
[01] 4/3 12:23:30     ~ Stage 3 dispatch done
[01] 4/3 12:23:30 > QUIT
[01] 4/3 12:23:30 354 End data with <CR><LF>.<CR><LF>
[01] 4/3 12:23:30     ~ Sending message
[01] 4/3 12:23:30     ~ with ID <[email protected]>
[01] 4/3 12:23:30     ~ To [email protected]
[01] 4/3 12:23:31 250 2.0.0 Ok: queued as CF9D49FC4E
[01] 4/3 12:25:19 *** SMTP TIME-OUT 1 - 120 s
[01] 4/3 12:25:19 --> Reconnecting attempt 1 of 5
[00] 4/3 12:27:03     ~ Canceling process...
[00] 4/3 12:27:03     ~ Asking socket #1 to QUIT...
[00] 4/3 12:27:03     ~ [-????]
[00] 4/3 12:27:03     ~ Closing all streams
[00] 4/3 12:27:03     ~ Unlinking socket #1 port
[00] 4/3 12:27:03     ~ Creating report...
[00] 4/3 12:27:03     ~ Sending report...
[01] 4/3 12:27:03     ~ Opening connection for delivery...
[01] 4/3 12:27:03     ~ Connecting to email.ho-com.com Port:465
[01] 4/3 12:27:03     ~ Connected
[01] 4/3 12:27:03 > EHLO [172.16.163.140]
[01] 4/3 12:27:03 220 email.ho-com.com ESMTP Postfix (Debian/GNU)
[01] 4/3 12:27:03 > EHLO [172.16.163.140]
[01] 4/3 12:27:03 250-email.ho-com.com
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
[01] 4/3 12:27:03 > AUTH PLAIN mailler ***********
[01] 4/3 12:27:03 250-email.ho-com.com
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
[01] 4/3 12:27:03 > AUTH PLAIN mailler ***********
[01] 4/3 12:27:03 235 2.7.0 Authentication successful
[01] 4/3 12:27:03 > MAIL FROM:<[email protected]>
[01] 4/3 12:27:03 503 5.5.1 Error: already authenticated
[01] 4/3 12:27:03 > RCPT TO:<[email protected]> [1/1]
[01] 4/3 12:27:03 250 2.1.0 Ok
[01] 4/3 12:27:03 > DATA
[01] 4/3 12:27:03 250 2.1.5 Ok
[01] 4/3 12:27:03     ~ Stage 3 dispatch done
[01] 4/3 12:27:03 > QUIT
[01] 4/3 12:27:03 354 End data with <CR><LF>.<CR><LF>
[01] 4/3 12:27:03     ~ Sending message
[01] 4/3 12:27:03     ~ with ID <[email protected]>
[01] 4/3 12:27:03     ~ To [email protected]
[01] 4/3 12:27:04 250 2.0.0 Ok: queued as 6104D9FC4E
[01] 4/3 12:28:52 *** SMTP TIME-OUT 1 - 120 s
[01] 4/3 12:28:52 --> Reconnecting attempt 1 of 5
[01] 4/3 12:30:40 *** SMTP TIME-OUT 2 - 120 s
[01] 4/3 12:30:40 --> Reconnecting attempt 2 of 5
[01] 4/3 12:32:28 *** SMTP TIME-OUT 3 - 120 s
[01] 4/3 12:32:28 --> Reconnecting attempt 3 of 5
[01] 4/3 12:34:16 *** SMTP TIME-OUT 4 - 120 s
[01] 4/3 12:34:16 --> Reconnecting attempt 4 of 5
[01] 4/3 12:55:57 *** SMTP TIME-OUT 5 - 120 s
[01] 4/3 12:55:57 --> Reconnecting attempt 5 of 5
[01] 4/3 12:57:57 *** SMTP TIME-OUT 6 - 120 s
[00] 4/3 12:57:57     ~ [-]
[00] 4/3 12:57:57     ~ Closing all streams
[00] 4/3 12:57:57     ~ Unlinking socket #1 port
[00] 4/3 12:57:57     ~ Finishing...
[00] 4/3 12:57:57     ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#17] - 4/3/2012
-----------------------------------------------------------------------

      Mailer version: 7.9.2-US Pro - Registered
    Machine OS/speed: Windows Vista (SP1.0)/2.66Ghz

             Streams: 5 [1 Used] Single Server
       Delivery mode: Singly (Tag processing ON)

 SMTP server address: email.ho-com.com [Port: Default] SSL v2/3
      Authentication: ESMTP (Plain) | [172.16.163.140]
              Groups: All at once [Interval: 00:00:00]

 Delivery start date: 4/3/2012 at 12:23:27 PM
            End date: 4/3/2012 at 12:27:03 PM
      Total duration: 3 minute(s), 35 second(s) (Cancelled by user)
                Rate: 0.01 recipient(s)/second

       to a total of: 1 recipient(s) [1/2]
           List name: unknown
                Sent: 1 (+1 before crash)

        Mail subject: test zinzin
       Mail priority: Normal
      Return receipt: No
         Mail format: Plain text | iso-8859-1 | quoted-printable
           Mail size: 344 Bytes (Doesn't include attachments)
         Attachments: none

-----------------------------------------------------------------------
 
stanbusk

stanbusk

Administrator
Staff member
Have you tried to deactivate the part of your antivirus that checks outgoing messages?
 
stanbusk

stanbusk

Administrator
Staff member
This is weird because Windows and Mac versions are identical. It is clear there is something on your system that is causing this. By the way, is it necessary to use SSL?
 
G

goodson john

New Member
weird! that's the word!

I think SSL is safer for us.

I've tested a lot of configuration, but our server is working with other mass mail system...

Are there specifics stuff to manage with maxbulk regarding authentification?
 
stanbusk

stanbusk

Administrator
Staff member
Nothing special. Authentication only give you access, or not, to a given server. Anyway I believe using SSL to send bulk email is a bit too much :) SSL is good to send private stuff to private recipients. Bulk email is not really about that and all you get with SSL is a slower connection, slower delivery, more connection drops...etc... that is, more problems.
 
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