failure to connect to SMTP Host

[geoffgeoff]

OS X 10.10.1
MacBook Air

MaxBulk Mailer 8.4.9 - US

i am a light user of MaxBulk Mailer, sending about 75 emails at a time, 3 or 4 times per year. over the years so far, so good. no problems.

now, a problem.

i’m not doing anything different, i don’t think. my settings conform to the recommended settings for using GMail (http://www.maxprog.com/site/support/us/ ... _gmail.php).

the problem: when activating a ‘Test Mode’ delivery, the application seems stuck on ‘Looking for smtp.gmail.com:587’. i’ve given it more time than it has ever needed, and still it makes no connection.

has something changed, or passed me by that i should know about? some place i should look for a settings error?

any advice on how to proceed, what to change, anything?

thank you.

geoff

 

[stanbusk]

We have a page with the Gmail settings, check if you are using the same: Settings for Gmail

 

[geoffgeoff]

thank you for your response.

as i wrote: "i’m not doing anything different, i don’t think. my settings conform to the recommended settings for using GMail (http://www.maxprog.com/site/support/us/ ... _gmail.php)."

when i checked your link, it was the same as the one i posted.

am i missing something?

geoff

below is an attached screen shot showing the Delivery Report for my test mail followed by a screen shot of the settings used in the attempt.

 

[stanbusk]

Try to remove the port number ':587' and set the security to 'TLSv1 Exp'.

 

[geoffgeoff]

i'm grateful—thank you very much, your suggestion worked.

i have saved that setting and eliminated all others.

geoff