[Error] MX record is empty.

CharlieParker

New Member
eMail Verifier gives me errors like this for all addresses

[01] 8/17 16:17:39 MX <abc@aon.at> -> [[Error] MX record is empty.]

Manually doing dig it works fine
Code:
; <<>> DiG 9.6.0-APPLE-P2 <<>> aon.at MX
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41901
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

;; QUESTION SECTION:
;aon.at.				IN	MX

;; ANSWER SECTION:
aon.at.			83390	IN	MX	50 email.aon.at.

;; AUTHORITY SECTION:
aon.at.			7790	IN	NS	kdns1.highway.telekom.at.
aon.at.			7790	IN	NS	kdns2.highway.telekom.at.

;; ADDITIONAL SECTION:
email.aon.at.		83390	IN	A	195.3.96.71
kdns1.highway.telekom.at. 42041	IN	A	195.3.96.85
kdns2.highway.telekom.at. 42041	IN	A	195.3.96.86

;; Query time: 2 msec
;; SERVER: 10.89.1.1#53(10.89.1.1)
;; WHEN: Tue Aug 17 16:17:03 2010
;; MSG SIZE  rcvd: 150
I can only select eMail Verifier's dig button, Internal is grayed out.

OSX 10.6.3
eMail Verifier 3.5.4
 

stanbusk

Administrator
Staff member
Thanks for reporting that. I have fixed the problem and uploaded eMail Verifier again.
 

drubesiv

New Member
I still have a problem. regardless of sending one email manually or sending to a whole list its always the same error code:

[01] 9/16 22:07:49 MX <info@sunprotec.de> -> [[Fehler] Der MX-Datensatz ist leer.] / [[Error] MX record is empty.]

i've tried several dns-servers but always the same problem. please can you help?

; <<>> DiG 9.6.0-APPLE-P2 <<>> sunprotec.de mx
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 55959
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;sunprotec.de. IN MX

;; ANSWER SECTION:
sunprotec.de. 300 IN MX 10 mail.sunprotec.de.

;; AUTHORITY SECTION:
sunprotec.de. 300 IN NS ns1.mpcdns.de.
sunprotec.de. 300 IN NS ns2.mpcdns.de.

;; ADDITIONAL SECTION:
ns1.mpcdns.de. 65813 IN A 82.198.64.17
ns2.mpcdns.de. 65813 IN A 88.82.224.17

;; Query time: 12 msec
;; SERVER: 82.96.64.2#53(82.96.64.2)
;; WHEN: Thu Sep 16 22:12:36 2010
;; MSG SIZE rcvd: 126
 

drubesiv

New Member
i've updated a few days before to the actual version 3.5.4. then the error occurs.

5 minutes ago i tried to downgrade to previous version 3.5.3 - and it works !!!


[01] 9/17 11:03:56 MX <info@sunprotec.de> -> [mail.sunprotec.de]
[01] 9/17 11:03:56 > CONNECT TO: [mail.sunprotec.de]
[01] 9/17 11:03:56 220 sunprotec01.mpcnet.de ESMTP
[01] 9/17 11:03:56 > HELO [127.0.0.1]
[01] 9/17 11:03:56 250 sunprotec01.mpcnet.de
[01] 9/17 11:03:56 > MAIL FROM:<info@sunprotec.de>
[01] 9/17 11:03:56 250 ok
[01] 9/17 11:03:56 > RCPT TO:<info@sunprotec.de>
[01] 9/17 11:03:56 250 ok



; <<>> DiG 9.6.0-APPLE-P2 <<>> sunprotec.de mx
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1470
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;sunprotec.de. IN MX

;; ANSWER SECTION:
sunprotec.de. 300 IN MX 10 mail.sunprotec.de.

;; AUTHORITY SECTION:
sunprotec.de. 300 IN NS ns1.mpcdns.de.
sunprotec.de. 300 IN NS ns2.mpcdns.de.

;; ADDITIONAL SECTION:
ns1.mpcdns.de. 19533 IN A 82.198.64.17
ns2.mpcdns.de. 19533 IN A 88.82.224.17

;; Query time: 33 msec
;; SERVER: 82.96.64.2#53(82.96.64.2)
;; WHEN: Fri Sep 17 11:03:56 2010
;; MSG SIZE rcvd: 126

it seems that the new version 3.5.4 is buggy ;-)

cheers ralf
 

stanbusk

Administrator
Staff member
Weird, current 3.5.4 works fine for me however the first 3.5.4 that was uploaded had a bug, the bug was fixed, the version re-uploaded, I posted a message to all affected users and I received confirmation by all those users that the problem were effectively gone.
 

drubesiv

New Member
version 3.5.3 works fine - that saves my life! otherwise i would be really in trouble because of my client. :?

please tell me if i can help you finding the problem.
 

frye

New Member
I am having this same problem but can not find 3.5.3 anywhere to test it. I would like to get the trial working before I purchase the software. Thanks.
 

frye

New Member
Thanks, but I already have 3.5.4. The original poster eventually solved his problem by downgrading to 3.5.3. I am having the same problems as the original poster, so I am hoping that by downgrading I can solve my problems as well.
 

stanbusk

Administrator
Staff member
It should be the opposite, the last version is the one with the fix. Anyway the previous version is available from the same link, adding a heading '_' to the zip file name.
 

frye

New Member
3.5.3 works for me, 3.5.4 does not. In 3.5.4 I get "[Error] MX record is empty - Test unsuccessful" for every email.

I am also on a Mac like the original poster. Thank you again for your help, just purchased it as 3.5.3 works great.
 
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