eMail Verifyer returning known e-mails as Bad Address

[Buffdaddy]

I purchased eMail Verifier today and started checking a list i have which returned every e-mail as bad except for ones like aol which returned good, but based on 'Rules'. this looked suspicious, so I put a few of my own e-mails in and they returned bad. After doing some research, I check the port 25 issue using the link that you provide and it returned as being accessible and open. so I tried one of my e-mails again and copied the log:

Console: [01] 9/13 19:07:00 MX <[email protected]> -> [[Error] Impossible to verify this e-mail address. (#-2)]
DNS server reponse: Shell timed out

So far, I don't think this software is actually confirming any e-mail addresses. Can you please help me out? I must be missing something big here.

Thanks.

 

[stanbusk]

This is what I get here:

[01] 9/14 11:23:35 MX <[email protected]> -> [mx.genevacapitalsa.com]
[01] 9/14 11:23:35 > CONNECT TO: [mx.genevacapitalsa.com]
[01] 9/14 11:23:36 220 bosimpinc03.eigbox.net NO UCE ESMTP server ready
[01] 9/14 11:23:36 > HELO [127.0.0.1]
[01] 9/14 11:23:36 501 HELO Host 213.236.12.50 error: H3.1

The address is marked as valid.

Have you tried to add some DNS servers to the eMail Verifier preferences?

 

[tmaman]

Hi,
I am facing the same problem. I'm only trying to check my legitimate email address : [email protected] and I'm getting the "wrong address" message. I've tried to add some new DNS in the preferences and I tried different options in the checking parameters but I still get the same message. I also tried different good email adresses and I still get the same message... I have'nt been able to use this software so far. Help required please or refund will be asked...

 

[stanbusk]

Verify one address (not yours but one that not belong to you) and send tme the text that appears in the eMail Verifier 'Console' panel.

 

[jayne_stewart]

I am getting the same issue here. I know our database is old hence the purchase of the software to check but I am getting over 95% which seems highly unlikely.

I then just tested one address and I know that this one is still active and it came back as Error#22 with the following text in the console.
[01] 3/31 11:12:40 MX <[email protected]> -> [filter1.101col-1.mailguard.com.au,filter2.101col-1.mailguard.com.au,filter3.101col-1.mailguard.com.au]
[01] 3/31 11:12:40 > CONNECT TO: [filter1.101col-1.mailguard.com.au]
[01] 3/31 11:13:40 > CONNECT TO: [filter2.101col-1.mailguard.com.au] (Retry #2)
[01] 3/31 11:14:40 > CONNECT TO: [filter3.101col-1.mailguard.com.au] (Retry #3)
[01] 3/31 11:15:41 > CONNECT TO: [filter1.101col-1.mailguard.com.au] (Retry #4)
[01] 3/31 11:16:41 > CONNECT TO: [filter2.101col-1.mailguard.com.au] (Retry #5)
[01] 3/31 11:17:42 > CONNECT TO: [filter3.101col-1.mailguard.com.au] (Retry #6)
[01] 3/31 11:18:42 > CONNECT TO: [filter1.101col-1.mailguard.com.au] (Retry #7)
[01] 3/31 11:19:43 > CONNECT TO: [filter2.101col-1.mailguard.com.au] (Retry #8)
[01] 3/31 11:20:44 > CONNECT TO: [filter3.101col-1.mailguard.com.au] (Retry #9)
[01] 3/31 11:21:44 > CONNECT TO: [filter1.101col-1.mailguard.com.au] (Retry #10)

 

[stanbusk]

It looks like your internet provider is blocking port 25 on your account. Contact them and ask them to remove that block.

 

[stanbusk]

It looks like your internet provider is blocking port 25 on your account. Contact them and ask them to remove that block.

 

[jayne_stewart]

I have contacted Telstra my internet provider and they have informed me that they do no block any ports for my service. Please advise another option for the errors I am experiencing.

I am checking my own email address and its not working, see below:
[01] 4/3 15:39:41 MX <[email protected]> -> [filter1.101col-1.mailguard.com.au,filter2.101col-1.mailguard.com.au,filter3.101col-1.mailguard.com.au]
[01] 4/3 15:39:41 > CONNECT TO: [filter1.101col-1.mailguard.com.au]
[01] 4/3 15:40:41 > CONNECT TO: [filter2.101col-1.mailguard.com.au] (Retry #2)
[01] 4/3 15:41:42 > CONNECT TO: [filter3.101col-1.mailguard.com.au] (Retry #3)
[01] 4/3 15:42:42 > CONNECT TO: [filter1.101col-1.mailguard.com.au] (Retry #4)
[01] 4/3 15:43:43 > CONNECT TO: [filter2.101col-1.mailguard.com.au] (Retry #5)
[01] 4/3 15:44:43 > CONNECT TO: [filter3.101col-1.mailguard.com.au] (Retry #6)
[01] 4/3 15:45:43 > CONNECT TO: [filter1.101col-1.mailguard.com.au] (Retry #7)

 

[stanbusk]

Have you tried to test another different address?

 

[jayne_stewart]

I have tried multiple addresses that I know are correct/active.
I need to start work on this database ASAP if your software is not going to work I would like a refund so I can source another one.

Please note that I am not a computer expert and so far your instructions for the software have not been helpful.

 

[jayne_stewart]

I have contacted my internet provider again and they read your Port 25 statement and from their end its all working.

Please help me out I need assistance. I tried again this morning with my own email address and the following happened.

[01] 4/7 09:08:57 MX <[email protected]> -> [mail.mailsentry.com.au,mail2.mailsentry.com.au]
[01] 4/7 09:08:57 > CONNECT TO: [mail.mailsentry.com.au]
[01] 4/7 09:09:57 > CONNECT TO: [mail2.mailsentry.com.au] (Retry #2)
[01] 4/7 09:11:01 > CONNECT TO: [mail.mailsentry.com.au] (Retry #3)
[01] 4/7 09:12:07 > CONNECT TO: [mail2.mailsentry.com.au] (Retry #4)
[01] 4/7 09:13:07 > CONNECT TO: [mail.mailsentry.com.au] (Retry #5)
[01] 4/7 09:14:07 > CONNECT TO: [mail2.mailsentry.com.au] (Retry #6)
[01] 4/7 09:15:11 > CONNECT TO: [mail.mailsentry.com.au] (Retry #7)
[01] 4/7 09:16:20 > CONNECT TO: [mail2.mailsentry.com.au] (Retry #8)
[01] 4/7 09:17:28 > CONNECT TO: [mail.mailsentry.com.au] (Retry #9)
[01] 4/7 09:18:28 > CONNECT TO: [mail2.mailsentry.com.au] (Retry #10)

 

[stanbusk]

If you look at your logs you will see that absolutely all connections thru port 25 fail. Either your ISP or your router is blocking the port 25. I don't have any other explanation.