Dredge > Apple Mail > Mailbox Name > Mailbox doesn't exist

#1
When I click the Dredge button and choose "From Apple Mail..." it asks "Type the mailbox name containing the bounces to process:" and no matter what I call the mailbox I get this error "This Mailbox doesn't exist."
What exactly is it looking for?
 

stanbusk

Administrator
Staff member
#2
Re: Dredge > Apple Mail > Mailbox Name > Mailbox doesn't exi

You have to write a folder name, a folder at root level under 'On My Mac'.
 
#3
Re: Dredge > Apple Mail > Mailbox Name > Mailbox doesn't exi

I have the same issue with Dredging, and your answer doesn't make sense to me. I've entered the name of every mailbox that seems relevant. The only thing in Apple Mail named "On My Mac" is labeled as a trash can. Is that in Mail or in the finder?
 

stanbusk

Administrator
Staff member
#4
Re: Dredge > Apple Mail > Mailbox Name > Mailbox doesn't exi

Then you have to create a folder under 'ON MY MAC', move to that folder the messages you want to process and then use that folder name.
 
#5
Re: Dredge > Apple Mail > Mailbox Name > Mailbox doesn't exi

I too am having this problem (Bounce Handler v 3.8.6-US) on Mac OS-X 10.11.4 "El Capitan". As far as I can tell the "Unsubscribe" mailbox I want to Dredge is Listed under "On My Mac" (see attached mailbox list). I've also attached my Bounce Settings. What am I doing incorrectly? :?:
 

stanbusk

Administrator
Staff member
#6
Re: Dredge > Apple Mail > Mailbox Name > Mailbox doesn't exi

This software is for processing bounces, not unsubscribes.
 
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