Confused about the opening stats and returned mail


New Member

I did a mass mail yesterday and got a bunch of undelivered mail back.
Here's one of the responses back:
Action: failed
Status: 4.0.0
Diagnostic-Code: X-Spam-&-Virus-Firewall; Name service error for
type=MX: Malformed name server reply

The funny thing is MLM statistics are saying they were opened. Here's an obviously bad email address instead of, and mlm is reporting that it was opened.

Is this a bug, or can you help me understand the statistics reporting.




New Member
I opened a ticket and inadvertently put a bad email address in your support ticket form. :oops: I used instead of I hope you can correct the ticket so I can get an update.

Looks like the bounce field isn't updating.