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Confused about the opening stats and returned mail

Lori

New Member
Hi,

I did a mass mail yesterday and got a bunch of undelivered mail back.
Here's one of the responses back:
Action: failed
Status: 4.0.0
Diagnostic-Code: X-Spam-&-Virus-Firewall; Name service error for name=yanoo.com
type=MX: Malformed name server reply

The funny thing is MLM statistics are saying they were opened. Here's an obviously bad email address xxxx.yanoo.com instead of yahoo.com, and mlm is reporting that it was opened.

Is this a bug, or can you help me understand the statistics reporting.

Thanks,

Lori
 

Lori

New Member
I opened a ticket and inadvertently put a bad email address in your support ticket form. :oops: I used yahoo.cm instead of yahoo.com. I hope you can correct the ticket so I can get an update.

Looks like the bounce field isn't updating.
 
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