Can't Activate SSL When Sending Mail

robinh

New Member
I am very interested in purchasing this but I can't seem to be able to send mail with it and it appears that it won't send because SSL is deactivated, even though I have it set to be active under settings.
Not sure what I'm doing wrong. Here's the log:


[01] 4/2 22:34:26 ~ Opening connection for delivery...
[01] 4/2 22:34:26 ~ Connecting to smtp.bizmail.yahoo.com for POP authentication...
[00] 4/2 22:35:42 [POP3 ERROR] 22 -
[01] 4/2 22:35:42 ~ Connecting to smtp.bizmail.yahoo.com:465 Port:465
[01] 4/2 22:35:42 ~ Connected
[01] 4/2 22:36:02 ~ Remote server has unexpectedly closed the connection (#102). Stage: -100
[00] 4/2 22:36:02 ~ [!]
[00] 4/2 22:36:05 ~ Closing all streams
[00] 4/2 22:36:05 ~ Creating report...
[00] 4/2 22:36:05 ~ Finishing...
[00] 4/2 22:36:05 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#6] - 4/2/12
-----------------------------------------------------------------------

Mailer version: 8.3.3-US Unregistered
Machine OS/speed: Mac OS 10.7.3 Lion/1.7Ghz

Streams: 2 [1 Used | 1 Dropped] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.bizmail.yahoo.com [Port: 465] SSL Off
Authentication: POP | [192.168.1.12]
Address: smtp.bizmail.yahoo.com [Port: Default] Login
Groups: 1 [Interval: 00:02:00]

Delivery start date: 4/2/12 at 10:34:22 PM
End date: 4/2/12 at 10:36:05 PM
Total duration: 1 minute(s), 43 second(s) - Retries: 0/7
Rate: 0.01 recipient(s)/second

to a total of: 1 recipient(s) [1/53]
List name: Mail Merge 3.30.2012
Sent: 0
Failed: 1 (Bounces not included!)

Mail subject: --Language Translation/Localization Support
Mail priority: Normal
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 820 Bytes (Doesn't include attachments)
Attachments: none

-----------------------------------------------------------------------

The instructions for setting up outgoing mail on this account are:

Outgoing mail (SMTP) server: smtp.bizmail.yahoo.com
Use SSL, port: 465, and use authentication
Account name/user name: Your Business Email address
(such as [email protected])
Email address: Your Business Email address
(such as [email protected])
Password: Your Business Email password

Can you help?

Thanks!
 

robinh

New Member
That's not working either. I've tried using it under POP and APOP. Neither works.

I really think it has something to do with SSL being turned off and I can't figure out how to turn it on.
 

robinh

New Member
Version 8.3.3
Running on MacBook Air Lion
I haven't purchased the software yet because I wanted to make sure it would work first so I'm running the trial version.
 

stanbusk

Administrator
Staff member
Try current 8.3.7 and use the ESMTP authentication scheme. If it doesn't work please paste the connection log here.
 

robinh

New Member
I upgraded to 8.3.7
Then tried sending with every version of ESMTP (Plain, Login, and MDS Challenge-Response). Nothing worked. Here are the logs for all 3:

Using ESMTP with Login

[01] 4/3 14:42:04 ~ Opening connection for delivery...
[01] 4/3 14:42:04 ~ Connecting to smtp.bizmail.yahoo.com Port:465
[01] 4/3 14:42:04 ~ Connected
[01] 4/3 14:42:24 ~ Remote server has unexpectedly closed the connection (#102). Stage: -100
[00] 4/3 14:42:24 ~ [!]
[00] 4/3 14:42:30 ~ Closing all streams
[00] 4/3 14:42:30 ~ Creating report...
[00] 4/3 14:42:30 ~ Finishing...
[00] 4/3 14:42:30 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#11] - 4/3/12
-----------------------------------------------------------------------

Mailer version: 8.3.7-US Unregistered
Machine OS/speed: Mac OS 10.7.3 Lion/1.7Ghz

Streams: 2 [1 Used | 1 Dropped] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.bizmail.yahoo.com [Port: 465] SSL Off
Authentication: ESMTP (Login) | [192.168.1.12]
Groups: 1 [Interval: 00:03:00]

Delivery start date: 4/3/12 at 2:41:48 PM
End date: 4/3/12 at 2:42:30 PM
Total duration: 42 second(s) - Retries: 0/7
Rate: 0.02 recipient(s)/second

to a total of: 1 recipient(s) [1/53]
List name: Mail Merge 3.30.2012
Sent: 0
Failed: 1 (Bounces not included!)

Mail subject: --Language Translation/Localization Support
Mail priority: Normal
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 821 Bytes (Doesn't include attachments)
Attachments: none

-----------------------------------------------------------------------
Using ESMTP with Plain

[01] 4/3 14:44:03 ~ Opening connection for delivery...
[01] 4/3 14:44:03 ~ Connecting to smtp.bizmail.yahoo.com Port:465
[01] 4/3 14:44:03 ~ Connected
[01] 4/3 14:44:23 ~ Remote server has unexpectedly closed the connection (#102). Stage: -100
[00] 4/3 14:44:23 ~ [!]
[00] 4/3 14:44:34 ~ Closing all streams
[00] 4/3 14:44:34 ~ Creating report...
[00] 4/3 14:44:34 ~ Finishing...
[00] 4/3 14:44:34 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#12] - 4/3/12
-----------------------------------------------------------------------

Mailer version: 8.3.7-US Unregistered
Machine OS/speed: Mac OS 10.7.3 Lion/1.7Ghz

Streams: 2 [1 Used | 1 Dropped] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.bizmail.yahoo.com [Port: 465] SSL Off
Authentication: ESMTP (Plain) | [192.168.1.12]
Groups: 1 [Interval: 00:03:00]

Delivery start date: 4/3/12 at 2:43:58 PM
End date: 4/3/12 at 2:44:34 PM
Total duration: 36 second(s) - Retries: 0/7
Rate: 0.03 recipient(s)/second

to a total of: 1 recipient(s) [1/53]
List name: Mail Merge 3.30.2012
Sent: 0
Failed: 1 (Bounces not included!)

Mail subject: --Language Translation/Localization Support
Mail priority: Normal
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 821 Bytes (Doesn't include attachments)
Attachments: none

-----------------------------------------------------------------------

Using ESMTP with MDS Challenge-Response

[01] 4/3 14:46:35 ~ Opening connection for delivery...
[01] 4/3 14:46:35 ~ Connecting to smtp.bizmail.yahoo.com Port:465
[01] 4/3 14:46:35 ~ Connected
[01] 4/3 14:46:55 ~ Remote server has unexpectedly closed the connection (#102). Stage: -100
[00] 4/3 14:46:55 ~ [!]
[00] 4/3 14:46:58 ~ Closing all streams
[00] 4/3 14:46:58 ~ Creating report...
[00] 4/3 14:46:58 ~ Finishing...
[00] 4/3 14:46:58 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#13] - 4/3/12
-----------------------------------------------------------------------

Mailer version: 8.3.7-US Unregistered
Machine OS/speed: Mac OS 10.7.3 Lion/1.7Ghz

Streams: 2 [1 Used | 1 Dropped] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.bizmail.yahoo.com [Port: 465] SSL Off
Authentication: ESMTP (MD5 Challenge-Response) | [192.168.1.12]
Groups: 1 [Interval: 00:03:00]

Delivery start date: 4/3/12 at 2:46:33 PM
End date: 4/3/12 at 2:46:58 PM
Total duration: 25 second(s) - Retries: 0/7
Rate: 0.04 recipient(s)/second

to a total of: 1 recipient(s) [1/53]
List name: Mail Merge 3.30.2012
Sent: 0
Failed: 1 (Bounces not included!)

Mail subject: --Language Translation/Localization Support
Mail priority: Normal
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 821 Bytes (Doesn't include attachments)
Attachments: none

------------------------------------------------------

Any ideas??
Thanks for whatever help you can give me. I'd really like this to work :)
 

stanbusk

Administrator
Staff member
Why are you using port 465? Port 465 is a SSL port. For regular connections omit the port or use 587.
 

robinh

New Member
Success! I omitted the port altogether, used ESMTP with Login. At first the connection tried Port 95 and when that didn't respond it tried Port 587 which worked and the message was sent successfully..

Thank you!!
 
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