Cannot get Import function to work

[lithoart]

Trying to get this to work with no success.
Tried all the other commands and they all work for me.

**Import (Pro version only)
[Admin]

lm.php?cmd=import&list=list1[;list2;...]&pwd=password&action=update|overwrite[&dups=1]
This command allows the administrator to import one or several lists previously uploaded to your server with an FTP client. MLM expects the lists to be available in the 'imports' directory at script level. If that directory doesn't exist just create it. Upload your list(s) to it and run the command. Recipients will be imported to the list(s) listed in the 'list' parameter. Set action to 'update' in order to add recipients to a existing list(s) taking care of duplicates. You can allow duplicates by adding the optional '&dups=1' parameter. Set action to 'overwrite' if you want to replace all the recipients in current list(s) with those new entries. Once done the script will output import results. Your list(s) must be tab delimited list(s) with at least the 'First name', 'Last name', 'Company' and 'Email address' fields in that same order. NOTE: List(s) are not deleted from the 'imports' directory, you have to do that manually after you have finished with the import process. For security reasons don't let those files there!

I need more step by step instructions.
the URL I use is:
http://www.COMPANY.com.au/Script_LM/lm/
lm.php?cmd=import&list=OFFICE&pwd=password
&action=overwrite&dups=1

I created a folder in
http://www.COMPANY.com.au/LM_Scripts/lm/IMPORTS

Uploaded a TAB-delimited file into that folder via FTP

Then entered URL
http://www.COMPANY.com.au/Script_LM/lm/
lm.php?cmd=import&list=OFFICE&pwd=password
&action=overwrite&dups=1

Got the following....but the list is still empty.



What's wrong?

 

[stanbusk]

The folder name has to be 'imports' and not 'IMPORTS'. Then make sure the list contains the fields 'First name', 'Last name', 'Company' and 'Email address' fields in that same order.

 

[lithoart]

Result is still the same.
Still NOT happening.
Still no records added.

Is the syntax right?

What else could be wrong?

 

[stanbusk]

Make sure your spell your list name correctly, matching case and also make sure you are using the '.txt' extension.