cannot get entourage to display HTML with pictures

mvrana

New Member
I'm banging my head against the wall with this one. I cannot get Entourage to display HTML with pictures. When I look at the source of an e-mail sent out by MaxBulk Mailer, it shows (for example)

HTML>

<head>
<BASE HREF=3D"http://www=2Eblackeye=2Ecom/">
</head>
<body>

<p>

<img src=3D"mail/Liz=2Egif">

The periods have been changed to =2E and spaces repllaced by =3D.

Apple Mail and Thunderbird work fine with this code, but it doesn't seem to work with Entourage. I've tried turning on every option for Entourage in order for the HTML to display, but no luck.

Help!
 

davebarnes

New Member
I don't have the strange encoding

mvrana,

I have this code in my original HTML file for a newsletter.

Code:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
  <title>AdvancedTCA (ATCA) Newsletter, October - November 2005</title>
  <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
  <link rel="stylesheet" href="http://www.atcanewsletter.com/English/Newsletters/Styles/Newsletter_Style.css " type="text/css">
</head>

<base href="http://www.atcanewsletter.com/English/Newsletters/2005/">

<body>
...
I pasted this code into MaxBulk and selected "HTML only" for format. I also moticed that right below the format in the Message pane was "ISO-8589-1".

I then sent the email to a Mac with Entourage on it and viewed the email. All the images displayed correctly.

I also received the message with Eudora and then did "open in browser" and viewed the source code. It was identical to the original.

So, I am not seeing a change in encoding.

Can you put the entire HTML file up on the web so I can look at it?

,dave
 

mvrana

New Member
Here's the HTML. I tried adding what you have to mine, in hopes of it working, but no luck:

Code:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> 
<html>
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>

<base href="http://www.blackeye.com/mail/"> 

<body>

<img src="Liz.gif">

</body>
</html>
 

stanbusk

Administrator
Staff member
The BASE HREF tag has to be placed in the header part:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<base href="http://www.blackeye.com/mail/">
</head>
<body>
<img src="Liz.gif">
</body>
</html>
 

mvrana

New Member
I originallly had it as part of the header. Just tried again, and no luck.

This is the only thing standing between me sending out my mailer as a nice HTML piece (this is just a test version), and a text-only version.

Any reason that the text gets converted so that the periods have been changed to =2E and spaces repllaced by =3D (seen when I view source).
 

mvrana

New Member
Well, I figured out that it's somehow my SMTP host that's changing periods to =2E and spaces to =3D.

So I'm trying another SMTP to test, and still no luck at all!
 

stanbusk

Administrator
Staff member
This is Quoted Printable encoding. All your messages will always be encoded that way. The mail reader will then decode it.
 

mvrana

New Member
Well, it works if I attach the images to the email, but this isn't the solution I had hoped for. It's so strange that it works fine in Apple Mail and Thunderbird, but not in Entourage. When I click on 'load images' in Entourage, it seems to load, but I end up with blanks.
 

mvrana

New Member
Thanks for all your help! It turns out my webhost had a feature turned on that protects images from being directly linked from other sites. And this was interfering with Entourage! I turned it off, and now it works just fine.
 
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