Bounce Handler stops - Exchange 2010

M

mbh

New Member
Code: 
10/25 09:25:49  ~ Status: Connecting to 192.168.26.11 (IMAP) Port: 993 Security: TLS v1
10/25 09:25:49  ~ Status: Connected to IMAP server
10/25 09:25:49 > A0001 LOGIN [email protected] ***********
10/25 09:25:49 * OK The Microsoft Exchange IMAP4 service is ready.
10/25 09:25:49 > A0002 SELECT Inbox
10/25 09:25:49 A0001 OK LOGIN completed.
10/25 09:25:49  ~ Status: Mailbox pointer = 84
10/25 09:25:49  ~ Status: Mailbox pointer reseted to 84
10/25 09:25:49  ~ Status: Total messages in Mailbox = 0
10/25 09:25:49 * 245 EXISTS
10/25 09:25:49 * 0 RECENT
10/25 09:25:49 * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)
10/25 09:25:49 * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags
10/25 09:25:49 * OK [UNSEEN 117] Is the first unseen message
10/25 09:25:49 * OK [UIDVALIDITY 247] UIDVALIDITY value
10/25 09:25:49 * OK [UIDNEXT 40707] The next unique identifier value
10/25 09:25:49 A0002 OK [READ-WRITE] SELECT completed.
10/25 09:25:49  ~ Status: Mailbox pointer = 84
10/25 09:25:49  ~ Status: Total messages in Mailbox = 245
10/25 09:25:49 > A0003 PARTIAL 84 RFC822 1 25000

I have tried both iMap and POP3. POP3 only processes 1 mail before it stopd, iMap reached 84 and stops every time..

Do i need to do something specific on the server. Everything is pretty "default"..
 
stanbusk

stanbusk

Administrator
Staff member
Perhaps your server have problems with the PARTIAL parameter. Try to uncheck the 'Skip the messages greater than xxxxxx'.
 
M

mbh

New Member
Didnt help.. I have also tried removing all checked boxes.. still stops at message 84 with iMap.
 
M

mbh

New Member
Code: 
10/25 11:43:41  ~ Status: Connecting to 192.168.26.11 (IMAP) Port: 993 Security: TLS v1
10/25 11:43:41  ~ Status: Connected to IMAP server
10/25 11:43:41 > A0001 LOGIN [email protected] ***********
10/25 11:43:41 * OK The Microsoft Exchange IMAP4 service is ready.
10/25 11:43:41 > A0002 SELECT Inbox
10/25 11:43:41 A0001 OK LOGIN completed.
10/25 11:43:41  ~ Status: Mailbox pointer = 84
10/25 11:43:41  ~ Status: Mailbox pointer reseted to 84
10/25 11:43:41  ~ Status: Total messages in Mailbox = 0
10/25 11:43:41 * 245 EXISTS
10/25 11:43:41 * 0 RECENT
10/25 11:43:41 * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)
10/25 11:43:41 * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags
10/25 11:43:41 * OK [UNSEEN 117] Is the first unseen message
10/25 11:43:41 * OK [UIDVALIDITY 247] UIDVALIDITY value
10/25 11:43:41 * OK [UIDNEXT 40707] The next unique identifier value
10/25 11:43:41 A0002 OK [READ-WRITE] SELECT completed.
10/25 11:43:41  ~ Status: Mailbox pointer = 84
10/25 11:43:41  ~ Status: Total messages in Mailbox = 245
10/25 11:43:41 > A0003 FETCH 84 RFC822

This is the current log..

It could have something to do with the chunks Exchange is sending through iMap. There are reports that iMap doesnt set the correct total size, and that could keep Email Bouncer wating for more data even though the server doesn't have anymore: thus hangs..
 
stanbusk

stanbusk

Administrator
Staff member
Not sure. I can see eMail Bounce Handler is sending the right command but gets no response. Do you know what this message is? I mean the message that block eMail Bounce Handler?
 
M

mbh

New Member
I dont know which mails it stops at. If i count from the top and 84 mails down, theres nothing special about that mail or any mail in that "area".

MB
 
stanbusk

stanbusk

Administrator
Staff member
There should be a reason for the server to stop sending the messages. If you look at the log it is the server that doesn't send the message. What about POP?
 
R

rockford

New Member
I have the same problem with Exchange 2010 with both the IMAP and POP account types. Have tried with and without the size limit checkbox.

Help ?
 
D

dicsurfer

New Member
Hi Guys...

I have the same problem, that the eMail Bounce Handler stops after connection with Exchange 2010 server.

This is what my log says:

6/21 15:28:52 ~ Status: Connecting to 192.168.26.11 (POP3) Port: 995 Security: TLS v1
6/21 15:28:52 > USER ******
6/21 15:28:52 +OK The Microsoft Exchange POP3 service is ready.
6/21 15:28:52 > PASS **********
6/21 15:28:52 +OK
6/21 15:28:52 > STAT
6/21 15:28:52 +OK User successfully logged on.
6/21 15:28:52 ~ Status: Mailbox pointer = 1
6/21 15:28:52 > STAT
6/21 15:28:52 +OK 24 175552
6/21 15:28:52 ~ Status: Mailbox pointer = 1
6/21 15:28:52 > LIST 1
6/21 15:28:52 +OK 24 175552
6/21 15:28:52 > RETR 1

Here the program Stops..? - Displaying "Getting 1 of 24..." on the app.

How to fix this?
(If any need the server logs, just tell how to get them :))

/Martin
 
D

dicsurfer

New Member
Hi Stanbusk

Thanks for fast reply

I have tryed to use the SSL Security setting, but the same result happens. SSL v2 makes a Error #102 though!?

Here the logs:
6/22 10:33:21 ~ Status: Connecting to 192.168.26.11 (POP3) Port: 995 Security: SSL v2
6/22 10:33:21 [Error #102] Connection dropped. - Stage: 00


6/22 10:33:53 ~ Status: Connecting to 192.168.26.11 (POP3) Port: 995 Security: SSL v2/3
6/22 10:33:53 > USER ****
6/22 10:33:53 +OK The Microsoft Exchange POP3 service is ready.
6/22 10:33:53 > PASS **********
6/22 10:33:53 +OK
6/22 10:33:53 > STAT
6/22 10:33:53 +OK User successfully logged on.
6/22 10:33:53 ~ Status: Mailbox pointer = 1
6/22 10:33:53 > STAT
6/22 10:33:53 +OK 14 52123
6/22 10:33:53 ~ Status: Mailbox pointer = 1
6/22 10:33:53 > LIST 1
6/22 10:33:53 +OK 14 52123
6/22 10:33:53 > RETR 1


/22 10:34:49 ~ Status: Connecting to 192.168.26.11 (POP3) Port: 995 Security: SSL v3
6/22 10:34:49 > USER ****
6/22 10:34:49 +OK The Microsoft Exchange POP3 service is ready.
6/22 10:34:49 > PASS **********
6/22 10:34:49 +OK
6/22 10:34:49 > STAT
6/22 10:34:50 +OK User successfully logged on.
6/22 10:34:50 ~ Status: Mailbox pointer = 1
6/22 10:34:50 > STAT
6/22 10:34:50 +OK 14 52123
6/22 10:34:50 ~ Status: Mailbox pointer = 1
6/22 10:34:50 > LIST 1
6/22 10:34:50 +OK 14 52123
6/22 10:34:50 > RETR 1

/Martin
 
D

dicsurfer

New Member
Morning

I'll tryed that allready, and it result in a error Command:

6/25 11:01:28 ~ Status: Connecting to 192.168.26.11 (POP3) Port: 110 Security: None
6/25 11:01:28 +OK The Microsoft Exchange POP3 service is ready.
6/25 11:01:28 > USER ****
6/25 11:01:28 -ERR Command is not valid in this state.


/Martin
 
stanbusk

stanbusk

Administrator
Staff member
This is a server protocol error :-/ After connecting, next step is authentication, this is valid for all server software except for Microsoft it looks like. And IMAP?
 
stanbusk

stanbusk

Administrator
Staff member
No, I did not say that. I guess there is something wrong with the server settings because what happens goes against the POP3 protocol.
 
stanbusk

stanbusk

Administrator
Staff member
Unfortunately I am not an Exchange user, all the customers we have using Exchange do not run it themselves so I have never handled that topic.
 
S

spanz

New Member
in case anyone else searches for this problem, i just fixed it for me by going to the Retrieval Settings tab of the POP3 service on your CAS and changing the Message MIME format dropdown to Text.

bounce handler then immediately worked, its up to message 1700 and still going, where previously it would hang after 1 or 2 messages.
 
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