Blank preview issue

Luxor

New Member
I have 25,000 recipients & I import Name & Email only.

I noticed that if I use the tag:
Dear [Firstname],
in my HTML message, & then use the preview tab to view the email - I get a blank window ... BUT, only if I am previewing the message with someone over the 1001 ID.

EG: If I select a recipient with ID 750 & preview, it works fine.
If I select recipient ID 1000 & preview, it works fine.
recipient with ID 1002 = Blank & so are all the rest.

If I remove the tag [Firstname] then all messages preview fine.

I have examined the names & email addresses before & after the 1000 mark - they all seem fine. No strange chars etc.

Any suggestions what could be the problem? Does this occur for anyone else?
 

stanbusk

Administrator
Staff member
Right now the Preview is limited to the first 1000 recipients. We are working on removing that limitation.
 
Top