504 5.7.4 Unrecognized authentication type

[munceje]

We are attempting to send emails to 7558 accounts and keep err out.
Please advise.

[01] 7/20 14:20:20 ~ Status: Opening connection for delivery...
[01] 7/20 14:20:20 --> Connecting socket [1] with 7,558 entries to mailbox.thorne.com Port:25
[01] 7/20 14:20:20 ~ Status: Connected
[01] 7/20 14:20:20 220 VDOVEXC201.thorneresearch.net Microsoft ESMTP MAIL Service ready at Mon, 20 Jul 2009 14:20:19 -0700
[01] 7/20 14:20:20 > EHLO [10.200.112.42]
[01] 7/20 14:20:20 250-VDOVEXC201.thorneresearch.net Hello [10.200.112.42]
250-SIZE
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-X-ANONYMOUSTLS
250-AUTH NTLM
250-X-EXPS GSSAPI NTLM
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250-XEXCH50
250 XRDST
[01] 7/20 14:20:20 > AUTH CRAM-MD5
[01] 7/20 14:20:25 504 5.7.4 Unrecognized authentication type
[01] 7/20 14:20:25 ~ Status: Fatal error, giving up!
[00] 7/20 14:20:25 ~ Status: [-]
[00] 7/20 14:20:25 ~ Status: Closing all streams
[00] 7/20 14:20:25 ~ Status: Creating report...
[00] 7/20 14:20:25 ~ Status: Finishing...

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#31] - 7/20/2009
-----------------------------------------------------------------------

Mailer version: 6.6-US Pro - Registered
Machine OS/speed: Windows Vista (SP1.0)/2.992Ghz

Streams: 10 [1 Used] Single Server
Delivery mode: Bulk (Tag processing OFF)

SMTP server address: mailbox.thorne.com [Port: Default] SSL Off
Authentication: ESMTP (MD5 Challenge-Response) | [10.200.112.42]
Groups: 10 [Interval: 00:00:00]

Delivery start date: 7/20/2009 at 2:20:19 PM
End date: 7/20/2009 at 2:20:25 PM
Total duration: 6 second(s) - Retries: 1000/15
Rate: 0.17 recipient(s)/second

to a total of: 7,558 recipient(s) [7,558/7,558]
List name: 2009_07_20_Cust_List
Sent: 0
Failed: 7,558 undelivered [Connection dropped by server]
Errors: 1

Mail subject: New Archived Thorne Webinar
Mail priority: Normal
Return receipt: No
Mail format: Text|HTML | ISO-8859-1 | quoted-printable
Mail size: 25.34 KB (Doesn't include attachments)
Attachments: none

-----------------------------------------------------------------------
[00] 7/20 14:20:26 ~ Status: Finished.

 

[stanbusk]

Your server only supports NTLM, a Microsoft undocumented and non-standard authentication scheme used by Outlook and Outlook Express. Ask the person in charge of the server to activate a standard authentication scheme like PLAIN, LOGIN or MD5.