500 Internal Server Error

[bettondesign]

Hi

Every time I try to upload a list of addresses to MLM (either by using MBM or the web interface) I end up with a '500 Internal Server Error'.
This basically means that it's impossible to upload email addresses. I am using MLM with MySQL 5, PHP v5.2.17 on a Linux server.

Any help would be appreciated, thanks.

 

[stanbusk]

Have you tried with a small list of 25 recipients? Are you able to login into MLM with your browser, create a list and add a recipient to that list without errors?

 

[bettondesign]

Hi
I am able to login with my browser. I have just created a test list and uploaded 25 recipients to it with no problems.
I have a php.ini file on the server with the following settings:

upload_max_filesize = 20M ;
post_max_size = 20M ;
max_execution_time = 1800 ;
max_input_time = 1800 ;

Is there any way that I can upload more than 25 recipients at a time as I have around 50,000 to upload and I don't want to do it in batches of 25.
Thanks

 

[stanbusk]

In the 'Upload to MLM' window, go to the settings and set the import to 250 and perhaps a bigger interval.

 

[bettondesign]

Hi
It is already set to upload 250 with an interval of 20 seconds.

 

[stanbusk]

You will have to talk to your server support then. The problem comes from them, probably a setting that forbids the script to be called more that xx times consecutivelly from the same IP.