Mail sent 6 times to recipient

[dusty]

hey,

just sent out my newsletter and got a mail from a person that said, that he got my mail 6 times! max bulk mailer obviously tried to re-send my mail to all recipients that had errors receiving the mail, because i got ca 6 transmission reports. but how can it be, that recipients that had no problems with receivin the newsletter, got the same mail 6 times?

thanks
chris

 

[stanbusk]

What version of MaxBulk Mailer are you using? On which operating system?

 

[dusty]

thanks for your reply.
it is version 5.5.6 and i am using mac os x 10.5.2

thanks
chris

 

[stanbusk]

Have you cancelled the delivery in the middle and then resume? Is the 'Singly' option checked?

 

[dusty]

i did not cancel/pause or anything!

"single" is checked, furthermore group "50" and intervall 2seconds.

 

[stanbusk]

How many people receive 6 messages? If a few are you sure they are not on your list several times with different addresses (or if duplicate checking is OFF, with same addresses)?

 

[dusty]

there are no duplicates in my list, i've already checked that!

 

[stanbusk]

I don't know then. Following the code inside MaxBulk this situation is not possible. Perhaps it is your server that misbehaved then.