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MaxBulk Mailer | Frequently Asked Questions

MaxBulk Mailer

Frequently Asked Questions

Compatible with MS Windows Compatible with MacOS


MLM has been installed properly but no statistics are being registered. Why?
MLM seems to be installed properly but you don't get any stats? How comes?

Actually, to register statistics with MaxBulk Mailer and MLM you need to:

 Enter the right MLM URL in the MaxBulk Mailer preferences
(Starting with http:// and ending with lm.php).

 Enter the right MLM credentials in the MaxBulk Mailer preferences
(MLM User ID and Password).

 Activate Click-through tracking in the MaxBulk Mailer Preferences

 Activate the Singly option in the MaxBulk Mailer Settings panel
(What is the 'Singly' option for?)

 Send your message as Styled Text or HTML
(No opening tracking for Plain Text emails, only click-through) The MaxBulk Mailer MLM built-in installer is supposed to enter the right MLM URL, the right credentials and the right settings for you based on your inputs however if you make a mistake when filling the installation window you will get that same mistake in the MaxBulk Mailer preference panel. As a result, if you have problems check the MLM URL in the MaxBulk Mailer preferences (second panel from the left). The URL has to be the full URL of the MLM main file starting with http:// and ending with lm.php. Look at the MaxBulk Mailer Settings panel, is the Singly option checked? It should! Look at the MaxBulk Mailer message panel, is the format set properly? If you select Plain Text you will not get opening stats, that format is the only one that is limited to click-through tracking only. Is the message arriving to the Inbox, not the spam box? Messages flagged as spam/junk will only generate click-though stats, no opening stats. On the MaxBulk Mailer Statistics window make sure you check the right Delivery on the left side list. Indeed MaxBulk Mailer will only show the statistics of the checked deliveries. You can check as many as you want. Selecting/highliting a delivery is useless, you have check it!


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