Question: We have tried countless times to send an email and yet it doesn't work. Please advise ASAP as we are paying for the MaxBulk services and need to get our clients' press releases out.
Answer: Even when you send a legitimate email message there are great chances it will be checked by your server, the recipient server or both of them. Nowadays it is a common practice for system administrators to use spam checking and anti-virus software directly on their email servers. The idea is to eliminate or reduce the relaying of spam messages and the spreading of viruses thru the emailing system. On one hand checking messages at server level can drastically reduce the amount of junk that will end up on your mailbox but on the other hand that system is far from being perfect and as a result, legitimate emails will also get caught and will never get delivered. Such messages are called 'False Positives'. On average, 15% of legitimate messages do not get through to the inbox because of the false positive problem, and the rate is increasing along with the volume of spam.
We have created a document that briefly delineates a number of measures to keep your spam score as low as possible and to enhance the chances of reaching the inbox of your subscribers. It is available here: How to avoid a message from being flagged as a spam.
If you want to make the most of the software that you have acquired at Maxprog, do not miss the Stan's Blog. It is a library of Tutorials and Tips covering specific features and tipical problems you may have when using our tools. This page is updated regularly depending on the topics discussed in our public forums and issues reported thru our HelpDesk. If you are interested on what we are currently working on (or want to participate in beta testings) don't miss the Stan's Logbook.
For years, MAX Programming has provided companies around the globe with sophisticated and innovative solutions. Our commitment to quality is not only evident in our products, but also in our people. It is our mission in Professional Support Services to ensure that our products perform to the fullest of their ability in order to meet the business objectives of our customers. We provide the tools and information required for improved productivity. To accomplish this, we offer an array of services including: Technical Support, Education Services and Consulting Services.
MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.
MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.
Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.
MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!