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MLM cannot connect | Knowledge Base ▸ MaxBulk Mailer Pro

MLM cannot connect

Knowledge Base ▸ MaxBulk Mailer Pro

Compatible with MS Windows Compatible with MacOS

MLM cannot connect


Question: I've MLM configured and I can access it with my web browser but MaxBulk Mailer do not connect, no way to add remote lists from the server. Both the web browser and MaxBulk Mailer have the same login details,

Answer: Go to the MaxBulk Mailer preferences, second panel 'General'. Make sure the MLM URL is correct, you can check with your browser by clicking on the 'Tool' button next to the MLM URL and select 'Web Interface' (or copy and paste or drag and drop the URL to your favorite browser). You should get the MLM Login screen. Make sure you check the 'Click-Through tracking' option if you plan to do tracking.

You can also check whether MLM has been installed and is operating correctly either by running the diagnostics (Tool button > Diagnose) or by logging into it with the ID and password you entered at the beginning of the installation. Go to 'Lists', try to create a test list and try to add a recipient to that list. If you get an error, check the '../lm/lm_settings.php' file on your server. It is the file the installer has created with all the settings you have provided. For example you can use FTP Disk to connect to your server, open the 'lm' folder, select 'lm_settings.php' and click on the 'Edit' button. That will open the file. You can edit it and save the changes like with a regular text editor, the only difference is that the changes will be saved directly to the file on the remote server.

Another way to check if MLM was installed properly is to run a diagnostic manually on your browser. Use following command:


Stan Busk Stan Busk
December 20, 2017

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MaxBulk Mailer is a full-featured and easy-to-use bulk mailer and mail-merge software for macOS and Windows that allows you to send out customized press releases, prices lists, newsletters and any kind of text or HTML documents to your customers or contacts.

MaxBulk Mailer is fast, fully customizable and very easy to use. MaxBulk Mailer handles plain text, HTML and rich text documents and gives full support for attachments. With MaxBulk Mailer you will create, manage and send your own powerful, personalized marketing message to your customers and potential customers.

Thanks to its advanced mail-merge and conditional functions you can send highly customized messages and get the best results of your campaigns. You also have support for international characters, a straightforward account manager with support for all type of authentication schemes including SSL, a complete and versatile list manager, support for importation from a wide range of sources including from remote mySQL and postgreSQL databases.

MaxBulk Mailer is a software tool that you purchase once, no need to pay on a per-email basis to submission services!

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