Regularly I am being asked about subscriptions, how do they work, how long a user can use the software once he has purchased one, how it can be extended, etc.
Well, we do not sell subscriptions at all, none of our software need a subscription to operate. Actually what we sell are Update Plans. This is a whole different thing. Let me explain.
When you purchase a software from us, what you actually purchase is a user license. You purchase the right to use the software we have created. You download a copy of the version available at that moment from our site, register that copy with the activation code (aka serial number) you have received by email and start using the software. You automatically get support and access to new versions during a full year.
Your license never expires! You can continue to use the version you purchased forever. Your activation code will always work for the version you purchased and for all the updates released during the 12 months period from the date of purchase. After that, you have the choice between keeping using the last version you are entitled to or renew by purchasing an update plan.
An update plan actually allows you to use new versions and get support for more time, it is not a mandatory subscription in order to continue to use the software you purchased, it is a totally optional way of getting updated versions.
Despite being completely optional an update plan is quite recommended since it allows you to keep your software up-to-date, you no longer have to wait for a major release to enjoy new features. If you are not ready yet or you are happy with the version you have, no problem, just forget about update plans, you can perfectly continue to use the version you purchased for months or years, as long as it works on your system. When purchasing an update plan you automatically get access to the very last version along with the updates for the selected period.
You will be notified by email when your update plan is about to expire or has expired. That email will contain all the information you need to proceed. In addition our software will also display an alert at launch. You can also check the expiration date of your license here. We offer 12 months, 2 years and 3 years update plans with very agresive prices and discounts.
This web site allows you to download updates (when available) any time day or night for any version of Maxprog products that you have purchased.
To see a description of every update we've released so far, visit our Last News Page. To check if updates are available for your product, select the 'Check for updates' menu from inside the application or click the Download link at the top of this page. Note that by default all our software check for updates at launch and will let you download the last version if it is newer than the one you are using.
We keep a repository of most previous versions so you can always use the very last version of the product you are entitled to. You can find out what is the last version you can use here.
If you want to make the most of the software that you have acquired at Maxprog, do not miss the Stan's Blog. It is a library of Tutorials and Tips covering specific features and tipical problems you may have when using our tools. This page is updated regularly depending on the topics discussed in our public forums and issues reported thru our HelpDesk. If you are interested on what we are currently working on (or want to participate in beta testings) don't miss the Stan's Logbook.
For years, MAX Programming has provided companies around the globe with sophisticated and innovative solutions. Our commitment to quality is not only evident in our products, but also in our people. It is our mission in Professional Support Services to ensure that our products perform to the fullest of their ability in order to meet the business objectives of our customers. We provide the tools and information required for improved productivity. To accomplish this, we offer an array of services including: Technical Support, Education Services and Consulting Services.