Unsubscriptions not being removed from list

kev

Member
I have the latest version of MBM and MLM.

I am using SQL and using HTML format for emails, which I make up in Freeway.

I get unsubscriptions showing in the Stats window, but they are not being removed from the list.

I have just downloaded a remote list into a new window and cam clearly see the emails of the unsubcriptions still there.

What wrong?
 

stanbusk

Administrator
Staff member
When you sent your message, did you select a list first? or did you reuse a document with a preloaded list?
 

kev

Member
  • Fresh document.
    Download remote list.
    Paste in HTML from Freeway.
    Send myself a test.
    Check the email.
    Sometimes I alter the HTML page in Freeway and repaste the code, if I notice a typo or spelling error.
 

stanbusk

Administrator
Staff member
Have you tried to log into MLM with your browser? Are all the functions working? Your issue is really really weird, believe me.
 

stanbusk

Administrator
Staff member
Can you delete a recipient from a list? The command used by the web interface are exactly the same as the one used to unsubscribe a recipient.
 
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