Rachelknowledge
New Member
Thankyou Stanbusk, problem all solved now.
Hi, I don't know if anyone can help me please.
In order to do a mailout to our magazine subscribers, I imported the test list to do a test, but immediately I could see something was wrong.
On the left side of the list is a line of box icons going down the page, you can tick and un-tick these.
The next row of icons going down the page is what looks like a list of small business card, which normally have a green tick in the right hand corner, but some have a different icon that I haven't see before, its a round red circle with a white line going through the middle, these I have been unable to send to.
When I imported the actual subscribers list to check this, all the business card icons have a red circle with a white line through, in the top right hand corner.
I added a new address to the list to see what would happen, and re-imported, and this address appeared with the regular green tick in the place where the red circle with white line is for all the others.
Can anyone suggest anything please ?
Rachel
Hi, I don't know if anyone can help me please.
In order to do a mailout to our magazine subscribers, I imported the test list to do a test, but immediately I could see something was wrong.
On the left side of the list is a line of box icons going down the page, you can tick and un-tick these.
The next row of icons going down the page is what looks like a list of small business card, which normally have a green tick in the right hand corner, but some have a different icon that I haven't see before, its a round red circle with a white line going through the middle, these I have been unable to send to.
When I imported the actual subscribers list to check this, all the business card icons have a red circle with a white line through, in the top right hand corner.
I added a new address to the list to see what would happen, and re-imported, and this address appeared with the regular green tick in the place where the red circle with white line is for all the others.
Can anyone suggest anything please ?
Rachel