mlm error msgs

[cp@worldwise]

attempting to upload list and I get this error message:
Error - You forgot to provide the data parameter: &upload=data

also, trying to logon to LM, what is the default user name and password as i never set one.

 

[stanbusk]

How are you uploading your list, from inside MaxBulk Mailer?

Your default password is inside the lm_settings.php file.

 

[cp@worldwise]

i'm going to the upload page i loaded onto the site: http://www.worldwiseeducation.com/lm/ht ... d_list.php

 

[stanbusk]

Is your list a plain text file formatted this way?:

Firstname1<tab>Lastname1<tab>Company1<tab>Email Address1<Enter>
Firstname2<tab>Lastname2<tab>Company2<tab>Email Address2<Enter>
Firstname3<tab>Lastname3<tab>Company3<tab>Email Address3<Enter>
...

 

[cp@worldwise]

its a csv file with comma separation rather than tab. i'll redo as tabs and try that.

 

[cp@worldwise]

ok. i redid file as tabbed .txt. now i get this:
Internal Server Error

"The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache Server at www.worldwiseeducation.com Port 80"

 

[stanbusk]

That error is covered here, fourth entry.

 

[cp@worldwise]

ok. i changed the CHMOD but it didn't make much difference. I discovered that my lists are actually being uploaded--only it times out or quits. i have 4 lists, each with between 5000 and 9000 names. only 1900 names will upload then i get the apache server error message.

also, another item. in the html email, i have hard coded every link and triple checked them. they work perfectly from any browser. however, in the actual html email, the links all point to the same url: www.worldwiseeducation.com/lm! why is that? i can't find that url anywhere in the email message.

 

[stanbusk]

About your first problem, the 'Upload to MLM' window has a preference panel where you can set the upload speed. Have you tried that?

About your second problem, this is MLM tracking URL. The MLM tracking URL is added to your existing links. If the MLM URL is correct you get automatically forwarded to the right URL.

 

[cp@worldwise]

i'll check the speed and retry. also you may have misunderstood the problem re: links--they don't work at all! when you click, you get an error msg that indicates the link is trying to reach .../lm. when i remove the .../lm url from 'remote list' box in preferences, the links work. does that mean i am no longer getting tracking? what is the correct way to set that preference so the links work AND i get tracking info?

 

[stanbusk]

Sorry to respond to your question with another question but what URL do you have now in your preferences for MLM?

 

[cp@worldwise]

i left it blank (links now work but i guess there/s no tracking).

 

[cp@worldwise]

also, i have a php5.ini file not php.ini (i think this is a requirement of magento database). do i also need a php.ini? if so, where do I get that?

 

[stanbusk]

If you remove the MLM URL, MLM gets completely deactivated. There i no need to have a php.ini file with PHP 5. What MLM URL were you using before deleting it?

 

[cp@worldwise]

www.worldwiseeducation.com/lm

 

[stanbusk]

The right URL is http://www.worldwiseeducation.com/lm/lm.php

 

[cp@worldwise]

thanks. i'll try that!

 

[cp@worldwise]

thanks for the guidance. the url/lm/ tracking is working fine now. statistics is working also. unfortunately, the MLM just doesn't want to cooperate. i've CHMODed but to no avail. it continues to upload part of a list then time out. i have php5.ini and can't manipulate the speed. i am happy to give you server access so you can inspect my installation and settings for errors. just let me know.

 

[stanbusk]

I would say 90% of the errors people get with MLM is uploading lists. This forum is full of entries related to that issue. Unfortunately that comes from the server. It be caused by a mod_security Access denied error. Create a '.htaccess' file in the script directory with the following text:

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

or just:

SecFilterEngine Off
SecFilterScanPOST Off

More information on this here: What is mod security and how does it affect me.

Another possible solution is to create your own 'php.ini' file, inside the 'lm' folder, that will override certain php important variables. Add the following to that file:

upload_max_filesize = 20M;
post_max_size = 20M;
register_globals = On;
allow_url_fopen = On;
memory_limit = 24M;
max_execution_time = 1800;
max_input_time = 1800;