LM installed and working but no stats or tracking

timconsidine

New Member
Installed LM (manually because FTP to my EC2 server is a pain)
Can access web interface fine
Get Info And Diagnose are all fine - see details at foot of message
Sending emails is fine
Sending singly
Click through tracking activated

But Statistics in app and on web interface show no data

Advice please - thank you for a great product
Support plan has been extended

---
MLM version: 3.1.7

PHP version: 7.0.13-0ubuntu0.16.04.1 (Safe mode OFF)
max_execution_time = 1800 seconds
max_input_time = 60 seconds
memory_limit = 128M
post_max_size = 8M
upload_max_filesize = 2M
display_errors = off
register_globals =

path_to_script = http://xxxx.xxxxx.com/lm.php
working_directory = /var/www/html/lm

total lists = 1
total recipients = 1
total deliveries = -1

MLM folder permissions = 0777

mailqueue permissions = 0755
sqlqueue permissions = 0755
uploads permissions = 0755
imports permissions = 0755
templates permissions = 0777

mySQL Host: Localhost via UNIX socket
mySQL Server: 5.7.17-0ubuntu0.16.04.1(5.7.17)
mySQL Client: mysqlnd 5.0.12-dev - 20150407 - $Id: 241ae00989d1995ffcbbf63d579943635faf9972 $
mySQL Protocol: 10
mySQL Charset: utf8
----
MLM 3.1.7 diagnose ran on 2017-01-21 at 05:47:10

request_uri = http://xxxx.xxxxx.com/lm.php?cmd=diagnose&pwd=xxxx
path_to_script = http://xxx.xxxxxx.com/lm.php
working_directory = /var/www/html/lm

mailqueue permissions = 0755
sqlqueue permissions = 0755
uploads permissions = 0755
imports permissions = 0755
templates permissions = 0777

#1 mysqli_connect( localhost, xxxxxx, xxxxxx, maxbulk )
-> Connection OK!

#2 mysql_select_db( maxbulk )
-> Database selection OK!

#3 mysqli_query( $mysql_link, $query )
-> Query OK!

#4 mysqli_query( $mysql_link, $query )
-> Query OK!

#5 mysqli_query( $mysql_link, $query )
-> Query OK!

#6 1 list(s), 1 recipient(s), -1 deliveries
-> No error found.

Lists (List Name | Total Recipients | Modification Date):
Testing | 1 | 2017-01-21 10:27:21
 

timconsidine

New Member
Small update :

Stats in app do now show Opening actions
But Stats in web interface do not

BTW I had forgotten that stats in app needs the mailing to be selected AND ticked. User interface issue. Possibly misleading results if entry in list is selected but not ticked.
 

timconsidine

New Member
Interesting point about browser cache.
Emptied it. But no change
Tried a different browser which has never visited the LM site : still no stats
But the app does.
Not a major problem for me, as it is the app which is most convenient for me
 
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