LM installed and working but no stats or tracking

T

timconsidine

New Member
Installed LM (manually because FTP to my EC2 server is a pain)
Can access web interface fine
Get Info And Diagnose are all fine - see details at foot of message
Sending emails is fine
Sending singly
Click through tracking activated

But Statistics in app and on web interface show no data

Advice please - thank you for a great product
Support plan has been extended

---
MLM version: 3.1.7

PHP version: 7.0.13-0ubuntu0.16.04.1 (Safe mode OFF)
max_execution_time = 1800 seconds
max_input_time = 60 seconds
memory_limit = 128M
post_max_size = 8M
upload_max_filesize = 2M
display_errors = off
register_globals =

path_to_script = http://xxxx.xxxxx.com/lm.php
working_directory = /var/www/html/lm

total lists = 1
total recipients = 1
total deliveries = -1

MLM folder permissions = 0777

mailqueue permissions = 0755
sqlqueue permissions = 0755
uploads permissions = 0755
imports permissions = 0755
templates permissions = 0777

mySQL Host: Localhost via UNIX socket
mySQL Server: 5.7.17-0ubuntu0.16.04.1(5.7.17)
mySQL Client: mysqlnd 5.0.12-dev - 20150407 - $Id: 241ae00989d1995ffcbbf63d579943635faf9972 $
mySQL Protocol: 10
mySQL Charset: utf8
----
MLM 3.1.7 diagnose ran on 2017-01-21 at 05:47:10

request_uri = http://xxxx.xxxxx.com/lm.php?cmd=diagnose&pwd=xxxx
path_to_script = http://xxx.xxxxxx.com/lm.php
working_directory = /var/www/html/lm

mailqueue permissions = 0755
sqlqueue permissions = 0755
uploads permissions = 0755
imports permissions = 0755
templates permissions = 0777

#1 mysqli_connect( localhost, xxxxxx, xxxxxx, maxbulk )
-> Connection OK!

#2 mysql_select_db( maxbulk )
-> Database selection OK!

#3 mysqli_query( $mysql_link, $query )
-> Query OK!

#4 mysqli_query( $mysql_link, $query )
-> Query OK!

#5 mysqli_query( $mysql_link, $query )
-> Query OK!

#6 1 list(s), 1 recipient(s), -1 deliveries
-> No error found.

Lists (List Name | Total Recipients | Modification Date):
Testing | 1 | 2017-01-21 10:27:21
 
T

timconsidine

New Member
Small update :

Stats in app do now show Opening actions
But Stats in web interface do not

BTW I had forgotten that stats in app needs the mailing to be selected AND ticked. User interface issue. Possibly misleading results if entry in list is selected but not ticked.
 
T

timconsidine

New Member
Interesting point about browser cache.
Emptied it. But no change
Tried a different browser which has never visited the LM site : still no stats
But the app does.
Not a major problem for me, as it is the app which is most convenient for me
 
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