Error Message -504 5.3.3 AUTH mechanism LOGIN not available

cynthia

New Member
Please can you help.

I have tried POP settings. Doesn't work. POP3 ERROR 22
ESMTP setting below - also doesn't work.
I have checked that mail.cmobile.co.za port 25 is open.


[01] 3/25 11:48:01 ~ Opening connection for delivery...
[01] 3/25 11:48:01 ~ Connecting to mail.cmobile.co.za Port:25
[01] 3/25 11:48:02 ~ Connected
[01] 3/25 11:48:08 220 mta-neotel-1.cmobile.co.za ESMTP Sendmail 8.14.9/8.14.4; Wed, 25 Mar 2015 11:48:02 +0200
[01] 3/25 11:48:08 > EHLO [10.1.1.14]
[01] 3/25 11:48:08 250-mta-neotel-1.cmobile.co.za Hello [10.54.18.157], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE
250-DSN
250-ETRN
250-DELIVERBY
250 HELP
[01] 3/25 11:48:08 > AUTH LOGIN
[01] 3/25 11:48:08 504 5.3.3 AUTH mechanism LOGIN not available
[01] 3/25 11:48:08 ~ Relaying denied error, giving up!
[01] 3/25 11:48:08 ~ Fatal error, giving up!
[00] 3/25 11:48:08 ~ [-]
[00] 3/25 11:48:08 ~ Closing all streams
[00] 3/25 11:48:08 ~ Creating report...
[00] 3/25 11:48:08 ~ Finishing...
[00] 3/25 11:48:08 ~ Finished.

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#24] - 2015/03/25
-----------------------------------------------------------------------

Mailer version: 8.4.9-US Pro - Registered
Machine OS/speed: Mac OS 10.9.4 Mavericks/1.4Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: mail.cmobile.co.za [Port: Default] SSL Off
Authentication: ESMTP (Login) | [10.1.1.14]
Groups: 4 [Interval: 00:00:33]

Delivery start date: 2015/03/25 at 11:47:59 AM
End date: 2015/03/25 at 11:48:08 AM
Total duration: 9 second(s) - Retries: 1000/6
Rate: 0,11 recipient(s)/second

to a total of: 7 recipient(s) [7/16]
List name: unknown
Sent: 0
Failed: 7 undelivered [Connection dropped by server]
Errors: 1

Mail subject: Vesconite bushes
Mail priority: Normal
Reply To: [email protected]
Errors: [email protected]
Return receipt: No
Mail format: Styled Text | iso-8859-1 | quoted-printable
Mail size: 151 Bytes (Doesn't include attachments)
Attachments: none

MLM: Click-through tracking [Deactivated]

-----------------------------------------------------------------------
 

stanbusk

Administrator
Staff member
Re: Error Message -504 5.3.3 AUTH mechanism LOGIN not availa

Try to use ESMTP but with TLSv1 or TLSv1 Exp.
 
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