The document with issues has perhaps invisible control characters in the text. Have you tried to clean it? Sometimes I clean text with BBEdit. That application is available here. The menu to clean text is 'Text > Zap Gremlins'. You can tell the app the replace with a big dot like '•' so you can see if there is a problem or not. Finally you can copy and paste the text back to MaxBulk Mailer. BBedit will remove anything that is not text and may fix encoding issues.
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Follow maxprog.com on Facebook | Linkedin | Twitter | YouTube
and keep up-to-date with the latest Max Programming updates!