Click through tracking doesnt´t work

#21
Here you can see the screenshots where you asked about.
Oldest mailings shown there are from 2012 and a lot of mailings are not shown in the windows-history.
You can see that for example 461 (what i sent several days ago) is online but not in the history.
Maybe there is a problem because i changed serial numbers several weeks ago, but loaded old mailings and worked ahead with them?

Edit: Maybe the problems also come from that i changed the email address where i send from about a year ago?




Bildschirmfoto 2018-12-03 um 13.28.40.jpg Bildschirmfoto 2018-12-03 um 13.26.56.jpg
 
Last edited:

stanbusk

Administrator
Staff member
#22
The only way to remove given deliveries from the list is selecting them in that list and clicking on the 'Delete' button. When you change computer or system account everything will be reseted locally to 1 but not in MLM. This the reason I developed a setting Import/Export system, to transfer the history file. Changing the serial number doesn't modify the delivery list. Changing the email address either actually.

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stanbusk

Administrator
Staff member
#24
Actually I am giving you ideas to find out where the problem could come from. A bug would be that the history file changed permissions during 3xx deliveries then turned back to normal. Note sure how that could be possible.

About a solution, would you mind to start over? I mean, reset delivery to 1 and delete the MLM database?

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#25
Hi Stan, How shall i delete the MLM database?
Delete everything with filezilla and install new?
Delete the mysql database in the backend of my webspace as well?
Not delete and re-install maxbulk mailer totally?
 
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