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I did what was advised in the FAQ, which seems like what you said. The only difference is that I didn't "Save", just dragged from an Outlook archive folder into a Desktop folder and then into eMail Extractor. Are you saying something different, or just advising me to do something I've already done?

Ditto for me in terms of just purchasing. I followed the FAQ directions for importing Outlook messages and have gotten zero good addresses. The only thing Extractor returns is the number for bad addresses. I opened one of the emails (they are basically identical with Textedit and can read the...