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  1. W

    Crashes since installing 8.4.9

    Indeed, and thanks for that! I don't remember adding a scheduled sleep, but either I did, or when I upgraded the OS it was added automatically? I had already stopped the timed sleep, but hadn't checked the schedule!
  2. W

    Crashes since installing 8.4.9

    GRRRRH! I figured it out, somehow the sleep settings were changed, and it went to sleep at 10 pm!! That should do it!
  3. W

    Crashes since installing 8.4.9

    What do you need from me to troubleshoot this? Thanks, Bill
  4. W

    Crashes since installing 8.4.9

    I upgraded my mac to ML, then installed the 8.4.9 update. Since then, for the last 3 nights, MBM has been crashing at 10:15 pm every night. Yikes!
  5. W

    How to get statistics after a MBM crash

    Yes, I know about crash recovery. I used it, but I still get no statistics; while it recovers (ie., resumes from the same email address), the log shows a new delivery #, and statistics shows nothing from before the crash. The log file from the crashed delivery seems truncated, does not include...
  6. W

    How to get statistics after a MBM crash

    Is there any way to get statistics from delivery logs after a crash? When I go to the statistics window the crashed delivery does not show, but all the other deliveries do show. Probably something added to the log when a delivery completes?
  7. W

    Updating MLM

    I am currently running MLM 3.1.1. I would like to update to latest, but am concerned that customizations I have made will be overwritten. What is the best process for updating MLM to new version? Thanks!
  8. W

    multiple unsubscribe messages

    Will do. Thanks!
  9. W

    multiple unsubscribe messages

    I don't think I ever mentioned MaxBulk mailer as involved with this; I know well how it works. Not sure why you brought that up. It's MLM which is giving the multiple PHP mail command, no? This message (and it's the exact same message every time) has been going out twice a day.
  10. W

    multiple unsubscribe messages

    One of my list recipients, who unsubscribed FOUR days ago, has now recieved 8 (!!) email notifications. Obviously he is very upset! This is harming my reputation. So far no response from MaxProg. Do I need to transfer my lists to MailChimp? I have been a happy user for more than 5 years, and...
  11. W

    multiple unsubscribe messages

    Actually it turns out many unsubscribers are getting multiple confirmations. This needs to be fixed ASAP!
  12. W

    multiple unsubscribe messages

    Some of my list subscribers are getting multiple messages confirming their unsubscribe request. One person has gotten six messages from the same unsub request over 4 days. Obviously this does not engender good will! I checked in Max bulk mailer, and in fact in only shows one unsub request. I...
  13. W

    [MLM] Error inserting record from TrackClicktoDB(

    Don't know what that means. Bill
  14. W

    [MLM] Error inserting record from TrackClicktoDB(

    I have been sending a message for the last 24 hours. All of a sudden, 12 hours into the send, I started recieving multiple messages with the above subject. The body says: 1062: Duplicate entry '12881' for key 'PRIMARY' Any ideas, or other info you need? Bill
  15. W

    Delaying the start of a message

    DOH! :oops: Silly me, I knew it was right there (somewhere)! Thanks, Bill
  16. W

    Suggestions how to find duplicates in 10 emails lists

    Unless I am mis-understanding this can already be done fairly easily. 1- load and save each list with a unique name 2- In the recipients list pull down, go down to multiple lists, and then check each list one by one, allowing each list to fully load. Any duplicate email addy's will not be added...
  17. W

    Delaying the start of a message

    Can a message be set up to start sending at a future day/time? I'm going on vacation, and need the message to start going out 1 week from now. Can this be done? Thanks, Bill
  18. W

    BH not counting multiple bounces anymore.

    Actually, we don't know how many people it's happening to, we just know how many are raising the issue here. I, for instance, have had this problem for the last six months, and am only now getting around to rainsing it with you. What can I do to help you figure this out (and I understand that...
  19. W

    BH not counting multiple bounces anymore.

    This is happening to me with v. 3.7.4 Is there any solution to this? It makes the program useless. Bill
  20. W

    NO install MLM

    Actually, it was because I was trying to run the file via ftp, not http! :( I have to say, that I wasted about 8 hours last night, largely because the installation instructions are so incomplete, scattered, and cryptic. You either have to specify that they are for someone experienced in this...
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