{"version":"1.0","provider_name":"Tips and tricks","provider_url":"https:\/\/www.maxprog.com\/blog","author_name":"admin","author_url":"https:\/\/www.maxprog.com\/blog\/author\/admin\/","title":"The customer is always right, oh... really?","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"QcjLZ0LEfJ\"><a href=\"https:\/\/www.maxprog.com\/blog\/the-customer-is-always-right-oh-really\/\">The customer is always right, oh&#8230; really?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.maxprog.com\/blog\/the-customer-is-always-right-oh-really\/embed\/#?secret=QcjLZ0LEfJ\" width=\"600\" height=\"338\" title=\"&#8220;The customer is always right, oh&#8230; really?&#8221; &#8212; Tips and tricks\" data-secret=\"QcjLZ0LEfJ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.maxprog.com\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"You have heard that sentence often for sure but did you know that there are people that blindly believe in this idea? Actually this sentence is about respect and politeness, nothing more and nothing else. And yes, by default, a customer deserves respect, no doubt about that but what if a customer doesn&#8217;t respect you, do you really have to maintain that respect? In my opinion, there is a limit nobody should cross. I have been working doing support uninterruptedly for 27 years, mostly by phone and by email. I have been doing support worldwide in English, French and Spanish. &hellip;"}