Maxprog | MaxBulk Mailer FAQ - My ISP tells me they don't support MaxBulk Mailer, what can I do?

Your ISP tells you they don't support MaxBulk Mailer (or any other bulk mailer), that doesn't mean it will not work, it means they will not help you with the settings. Actually there is no mechanism for a server to grant or deny access because of the software you are using. The SMTP protocol (RFC 821) is exactly the same for all e-mail programs.

Big ISPs only care of popular e-mail client programs, they will likely add a tutorial on their web site for a very few of them. They have no time nor resources to know of every product available so as a result they will simply tell you they don't support a program they don't know. Sometimes you will even be told they don't support 3rd party products although almost all e-mail programs are 3rd party products.

Also bear in mind most ISPs are for domestic uses. If you need to send bulk messages, maybe you should get a professional account or an e-mail server like the one you get as part of any web hosting packages.

We haven't found a single ISP causing problems with MaxBulk Mailer so far. MaxBulk Mailer supports all kind of authentication schemes, alternative ports and SSL. Most of the time you just need to look at your other mail software and copy the settings to MaxBulk to make it work. You can also use the tutorials your ISP has placed online, they are useful even when they talk about another product.