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tonyjohnston
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Post subject: Email Verifier Keeps Crashing LARGE LIST'S  Posted: Thu Apr 23, 2009 6:16 pm |
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Joined: Thu Apr 23, 2009 6:13 pm
Posts: 16
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Trying to sort through a large email list 120,000 and sort it out by domain and the program keeps crashing.
Is there something I do not know?
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stanbusk
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Post subject: Posted: Fri Apr 24, 2009 4:29 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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What version are you using? On which operating system? At what exact moment does it crash?
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tonyjohnston
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Post subject: Posted: Fri Apr 24, 2009 7:38 pm |
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Joined: Thu Apr 23, 2009 6:13 pm
Posts: 16
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Latest Version, just purchased it 2 days ago. Running OSX 10.5.6 on a Mac Pro Quad Core 3.0GHZ, 16 GIGS RAM.
Need to process these lists and sort them by domain extension. PLEASE HELP!
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stanbusk
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Post subject: Posted: Mon Apr 27, 2009 9:56 am |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Have you tried to split your list in smaller chunks?
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tonyjohnston
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Post subject: Posted: Mon Apr 27, 2009 7:10 pm |
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Joined: Thu Apr 23, 2009 6:13 pm
Posts: 16
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Yes have tried, it seems the program cannot really handle anything more than 1,000-2,000 emails.
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stanbusk
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Post subject: Posted: Mon Apr 27, 2009 7:31 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Weird, I have used it myself with list of up to 68,000 entries successfully! Actually I used several of those files for testings.
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tonyjohnston
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Post subject: Posted: Wed Apr 29, 2009 6:49 pm |
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Joined: Thu Apr 23, 2009 6:13 pm
Posts: 16
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Can you check it again once more, I am using your program for extremely large lists.
This is government related and I would appreciate anything you can do for me.
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stanbusk
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Post subject: Posted: Wed Apr 29, 2009 7:00 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Are you sure the list are plain text files? Valid tab delimited lists with one record per line? Also make sure they are not encoding in UTF-16, the very only unsupported encoding.
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tonyjohnston
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Post subject: Posted: Wed Apr 29, 2009 8:02 pm |
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Joined: Thu Apr 23, 2009 6:13 pm
Posts: 16
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There is one email address per line,
Text file is encoded in western.
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stanbusk
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Post subject: Posted: Thu Apr 30, 2009 3:20 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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Would you mind to open a support ticket and add a list to it so I can try to reproduce the problem here?
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tonyjohnston
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Post subject: Posted: Tue May 12, 2009 12:34 am |
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Joined: Thu Apr 23, 2009 6:13 pm
Posts: 16
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You never responded to my support ticket.
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stanbusk
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Post subject: Posted: Tue May 12, 2009 2:56 pm |
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Joined: Wed Dec 28, 2005 9:13 pm
Posts: 6732
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All the support request we receive are responded. Have you logged in our help desk to see the response? Perhaps the email got lost.
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