I have installed MLM in two web hosting server.

With one of them, I can upload e-mails lists.

But the other server prevents these upload. Even all 3 methods:
1.- Using the 'Recipients > Upload to MLM' menu.
2.- Using the lm/html/upload_list.php on server
3.- Through the remote 'imports' folder and the command lm.php?cmd=import&list=LIST_NAME&pwd=YOUR_PASSWORD&action=update

Not being an expert in php and mySQL, How I must ask the server support to check the settings to allow these uploads ?

Do you get an error? If so what error? Or the problem is that nothing gets imported?

Uploading from Maxbulk Using the 'Recipients > Upload to MLM' menu:
"An error occurred during the list upload process"

Uploading using the .../lm/lm.php page:
"0 address(es) have been uploaded to 'testinglist'.
MLM has found 0 duplicate(s) and 0 bad address(es)".

Uploading using the .../lm/html/upload_list.php page, same error:
"0 address(es) have been uploaded to 'testinglist'.
MLM has found 0 duplicate(s) and 0 bad address(es)".

Through the remote 'imports' folder and the command lm.php?cmd=import&list=LIST_NAME&pwd=YOUR_PASSWORD&action=update:
"The file '' has been uploaded to the list(s) 'testinglist' successfully, 3 address(es) have been uploaded to 'testinglist'. 0 duplicate(s) and 0 bad address(es)"
But actually the list doesn't exist.


The txt file is delimited with TABS and contains <Firstname><TAB><Surname><TAB><Company><TAB><E-mail>. And I have no problem uploading to the other server.

Ok, how many recipients do you have in the list?

When I did these tests, the list "testinglist" didn't exist on the server.
And the txt file that I'm testing had only three recipients.


Now I did a new test with the server with problem, creating a list first:
So, I created a list, for this example named "testinglist" from ".../lm/lm.php" and:

Using "overwrite" action with:
"...lm/html/upload_list.php" page,
".../lm/lm.php" page and
Maxbulk "Upload to MLM",
no recipient is uploaded, and the target list "testinglist" is deleted !

Using "append" action with:
"...lm/html/upload_list.php" page,
".../lm/lm.php" page and
Maxbulk "Upload to MLM",
I get the same errors above

Importing with the command method with the "overwrite" or "append" action:
lm.php?cmd=import&list=testinglist&pwd=MY_PASSWORD&action=overwrite
lm.php?cmd=import&list=testinglist&pwd=MY_PASSWORD&action=append
It works, the list is overwritten or appended with recipients in the file!

That's weird, all the import methods use the very same function and the very same code in MLM. The only difference is the data location.