Some added URL to links within email content

seeeker · **Joined:** Fri Nov 20, 2009 6:57 pm **Posts:** 5

Hi,
When I add my html content in the message tab, Mailer is generating and adding a lengthy URL to all my links. The URL is the location of my lm folder.

All the links within the message first open this additional URL in a browser window, then the one that I actually coded.

The URL it generates is the location my lm.php file, so it must have something to do with this. I don't even know how to start troubleshooting it though.

I have included some snapshots to illustrate what is happening. This is the code I write:

And this is what Mailer generates below. You can see at the very end the eventual "mailto:" from above.
Please help!

The above image is posted here: http://www.sequentz.com/maxprog/email-code2.jpg

stanbusk · **Joined:** Wed Dec 28, 2005 9:13 pm **Posts:** 6732

Yes, this is correct, it is because MLM is activated. This is the only way to track clicks actually. To keep your URLs as is you have to deactivate click-tracking from MaxBulk Mailer preferences.

seeeker · **Joined:** Fri Nov 20, 2009 6:57 pm **Posts:** 5

Ok thank you for clearing that up.

For URL/website links it seems fine then because the path from the click-tracking link to the intended link is quick and not really noticeable.

However I initially discovered this for "mailto:" email links which present a little more confusing experience for the recipient. Is there any way around this for emails links in particular? They open a new browser window (blank, with the http://...lm.php location) in addition to the clients email program. It seems a little clunky or confusing for the recipient.

Thanks...

stanbusk · **Joined:** Wed Dec 28, 2005 9:13 pm **Posts:** 6732

The best would be to create a contact page on your site and use it rather that a mailto. Have you considered that possibility?

seeeker · **Joined:** Fri Nov 20, 2009 6:57 pm **Posts:** 5

Well of course I have a contact page and other ways to contact me. An active email link is pretty basic and intuitive. Maybe this can be a fix for the next version of MLM.
Cheers-

stanbusk · **Joined:** Wed Dec 28, 2005 9:13 pm **Posts:** 6732

Actually I can't fix that, it simply works that way. Tracking a 'mailto' link means opening a page first, this is the page you see.

seeeker · **Joined:** Fri Nov 20, 2009 6:57 pm **Posts:** 5

Well that's disappointing. Quite obviously the mailto links create an undersireable user experience by opening up a blank and confusing browser window in addition to the email client. So I'll have to make any email links in the message inactive, or disable click-tracking. I would call this a design flaw. And of course it can be fixed, you're a developer. There could/should be an option to exclude mailto links in MLM when you set up click tracking. But if you don't feel like improving your own program, then that's another story.

stanbusk · **Joined:** Wed Dec 28, 2005 9:13 pm **Posts:** 6732

I can't fix how a link behaves when somebody click on it in a software that is not mine. What you see is totally external to MaxBulk Mailer. Now all I can do is to offer a way to deactivate click-tracking for mailto link. It is actually what I wrote in the report I have open for your problem.

seeeker · **Joined:** Fri Nov 20, 2009 6:57 pm **Posts:** 5

<a href="mailto:----@-------.com" click tracking="0" or "no" or target="_----">

seems like something like that might work.

betatester · **Joined:** Fri Jan 28, 2011 11:19 pm **Posts:** 2

MLM's click-trough is not working in URLs with COMMA!!! I test beta on my Joomla site, have url like "http://site.com/component/option,com_virtuemart/page,shop.product_details/product_id,12/category_id,1/Itemid,5/"
and this URL not replaced with "http://site.com/lm.php?blablablablabla"

Other URLs (without comma) is replaced normal...
It's possible to fix it?

betatester · **Joined:** Fri Jan 28, 2011 11:19 pm **Posts:** 2

Sorry it not COMMA problem. Problem in hyperlink construction...
I use formatted HTML:

Code:

<p>
<a href="http://URL" target="_blank"><img src="hhttp://www/IMG.jpg" alt="" border="0" height="100"/>
<br />
<font face="Geneva, sans-serif" size="3" color="#090">SOMETEXT</font>
</a><br />

But with this it worked

Code:

<p><a href="http://URL" target="_blank"><img src="hhttp://www/IMG.jpg" alt="" border="0" height="100"/><br /><font face="Geneva, sans-serif" size="3" color="#090">SOMETEXT</font></a><br />

stanbusk · **Joined:** Wed Dec 28, 2005 9:13 pm **Posts:** 6732

MLM uses standard PHP and standard PHP forward. I believe most links will work but I already read in this forum about problems with given Joomla links. MLM nor MaxBulk Mailer does nothing to your link, it simply add it to tracking code for the forward. In PHP the forward is a single command. I will have a look anyway.

pettedemon · **Joined:** Wed Mar 30, 2011 2:39 pm **Posts:** 5

Quote:

Now all I can do is to offer a way to deactivate click-tracking for mailto link. It is actually what I wrote in the report I have open for your problem.

So... How can I do it?
Thanks!

stanbusk · **Joined:** Wed Dec 28, 2005 9:13 pm **Posts:** 6732

That's not supported yet.

Some added URL to links within email content

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