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Blank preview issue

 
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Luxor



Joined: 30 Jan 2007
Posts: 3
Location: Japan

PostPosted: Fri Feb 09, 2007 6:13 am    Post subject: Blank preview issue Reply with quote

I have 25,000 recipients & I import Name & Email only.

I noticed that if I use the tag:
Quote:
Dear [Firstname],

in my HTML message, & then use the preview tab to view the email - I get a blank window ... BUT, only if I am previewing the message with someone over the 1001 ID.

EG: If I select a recipient with ID 750 & preview, it works fine.
If I select recipient ID 1000 & preview, it works fine.
recipient with ID 1002 = Blank & so are all the rest.

If I remove the tag [Firstname] then all messages preview fine.

I have examined the names & email addresses before & after the 1000 mark - they all seem fine. No strange chars etc.

Any suggestions what could be the problem? Does this occur for anyone else?
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2425

PostPosted: Fri Feb 09, 2007 5:05 pm    Post subject: Reply with quote

Right now the Preview is limited to the first 1000 recipients. We are working on removing that limitation.
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