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My MaxBulk Mailer Stopped Working - Email Error Messages

 
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flyingbow



Joined: 03 Jun 2008
Posts: 4

PostPosted: Tue Jun 03, 2008 1:02 am    Post subject: My MaxBulk Mailer Stopped Working - Email Error Messages Reply with quote

My Maxbulk Mailer 4 stopped working so I just upgraded to MaxBulk Mailer Pro 5.7.1

I am getting the following error messages when trying to send myself a test email ... I have checked with my service provider rogers yahoo and they said to contact Maxbulk for help problem solving this. Please help - Someone? Thanks, Trevor

[01] 6/2 20:58:53 ~ Status: Opening connection for delivery...
[01] 6/2 20:58:53 --> Connecting socket [1] with 1 entries to smtp.broadband.rogers.com:587 Port:587
[00] 6/2 20:58:53 +OK hello from popgate 2.38.9 on pop100.rog.mail.re2.yahoo.com
[00] 6/2 20:58:53 > USER flyingbow@rogers.com
[00] 6/2 20:58:53 +OK password required.
[00] 6/2 20:58:53 > PASS ******
[00] 6/2 20:58:53 +OK maildrop ready, 65 messages (2489650 octets) (20537574 3886809088)
[00] 6/2 20:58:53 > QUIT
[01] 6/2 20:58:53 ~ Status: Connected
[00] 6/2 20:58:53 +OK server signing off.
[01] 6/2 20:58:54 220 smtp120.rog.mail.re2.yahoo.com ESMTP
[01] 6/2 20:58:54 > HELO [192.168.1.101]
[01] 6/2 20:58:54 250 smtp120.rog.mail.re2.yahoo.com
[01] 6/2 20:58:54 > MAIL FROM:<flyingbow@rogers.com>
[01] 6/2 20:58:54 530 authentication required - for help go to http://help.yahoo.com/help/us/mail/pop/pop-11.html
[01] 6/2 20:58:54 ~ Status: Fatal error, giving up!
[00] 6/2 20:58:54 ~ Status: [-]
[00] 6/2 20:58:54 ~ Status: Closing all streams
[00] 6/2 20:58:54 ~ Status: Creating report...
[00] 6/2 20:58:54 ~ Status: Finishing...

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#2,105] - 02/06/08
-----------------------------------------------------------------------

Mailer version: 5.7.1-US Pro - Registered
Machine OS/speed: Mac OS 10.4.11 Tiger/2Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.broadband.rogers.com [Port: 587] SSL Off
Authentication: POP | [192.168.1.101]
Address: pop.broadband.rogers.com [Port: Default] SSL Off
Groups: 1 [Interval: 00:00:10]

Delivery start date: 02/06/08 at 8:58:53 PM
End date: 02/06/08 at 8:58:54 PM
Total duration: 1 second(s) - Retries: 1000/6
Rate: 1.00 recipient(s)/second

to a total of: 1 recipient(s) [1/1]
Sent: 0
Failed: 1 undelivered [Connection dropped by server]
Errors: 1

Mail subject: test
Mail priority: Normal
Return receipt: No
Mail format: Plain text [ISO-8859-1]
Mail size: 4 Bytes (Doesn't include attachments)
Attachments: none

-----------------------------------------------------------------------
[00] 6/2 20:58:54 ~ Status: Finished.
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2536

PostPosted: Tue Jun 03, 2008 8:25 am    Post subject: Reply with quote

Actually everything is explained here: http://help.yahoo.com/help/us/mail/pop/pop-11.html.
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flyingbow



Joined: 03 Jun 2008
Posts: 4

PostPosted: Tue Jun 03, 2008 3:07 pm    Post subject: Reply with quote

Is there a # or online help I can call/contact to get some help stepping me through this?

Trevor
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2536

PostPosted: Tue Jun 03, 2008 3:29 pm    Post subject: Reply with quote

You have to go to that Yahoo URL and do exactly what they say.
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vincebodie



Joined: 26 Aug 2008
Posts: 3

PostPosted: Tue Aug 26, 2008 11:20 pm    Post subject: I'm getting this too Reply with quote

And I've been to the Yahoo page with no luck.

[01] 8/26 16:13:51 ~ Status: Opening connection for delivery...
[01] 8/26 16:13:51 --> Connecting socket [1] with 1 entries to smtp.att.yahoo.com:465 Port:465
[00] 8/26 16:13:51 +OK hello from popgate 2.40 on pop102.sbc.mail.sp1.yahoo.com
[00] 8/26 16:13:51 > USER brookesauer@sbcglobal.net
[00] 8/26 16:13:51 +OK password required.
[00] 8/26 16:13:51 > PASS *********
[00] 8/26 16:13:51 +OK maildrop ready, 476 messages (5114944 octets) (900601371)
[00] 8/26 16:13:51 > QUIT
[00] 8/26 16:13:51 +OK server signing off.
[01] 8/26 16:13:52 ~ Status: Connected
[01] 8/26 16:13:52 > HELO [172.16.1.33]
[01] 8/26 16:13:52 220 smtp121.sbc.mail.sp1.yahoo.com ESMTP
[01] 8/26 16:13:52 > HELO [172.16.1.33]
[01] 8/26 16:13:52 250 smtp121.sbc.mail.sp1.yahoo.com
250 smtp121.sbc.mail.sp1.yahoo.com
[01] 8/26 16:13:52 > MAIL FROM:<brookesauer@sbcglobal.net>
[01] 8/26 16:13:52 530 authentication required - for help go to http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html
[01] 8/26 16:13:52 ~ Status: Fatal error, giving up!
[00] 8/26 16:13:52 ~ Status: [-]
[00] 8/26 16:13:52 ~ Status: Closing all streams
[00] 8/26 16:13:52 ~ Status: Creating report...
[00] 8/26 16:13:52 ~ Status: Finishing...

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#41] - 8/26/08 *** Test Mail ***
-----------------------------------------------------------------------

Mailer version: 5.7.3-US Unregistered
Machine OS/speed: Mac OS 10.4.11 Tiger/3Ghz

Streams: 1 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.att.yahoo.com [Port: 465] SSL v3
Authentication: POP | [172.16.1.33]
Address: pop.att.yahoo.com [Port: 995] Login
Groups: 1 [Interval: 00:00:15]

Delivery start date: 8/26/08 at 4:13:50 PM
End date: 8/26/08 at 4:13:52 PM
Total duration: 2 second(s) - Retries: 1000/6
Rate: 0.50 recipient(s)/second

to a total of: Test Mail
Sent: 0
Failed: 1,001 undelivered [Connection dropped by server]
Errors: 1

Mail subject: test
Mail priority: Normal
Return receipt: No
Mail format: Styled Text [ISO-8859-1]
Mail size: 4 Bytes (Doesn't include attachments)
Attachments: none

-----------------------------------------------------------------------
[00] 8/26 16:13:52 ~ Status: Finished.
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2536

PostPosted: Wed Aug 27, 2008 7:51 am    Post subject: Reply with quote

Yahoo continues to say the same: "530 authentication required - for help go to http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html"

Have you contacted Yahoo?
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vincebodie



Joined: 26 Aug 2008
Posts: 3

PostPosted: Wed Aug 27, 2008 2:34 pm    Post subject: Reply with quote

stanbusk wrote:
Yahoo continues to say the same: "530 authentication required - for help go to http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html"

Have you contacted Yahoo?


Yes I've contacted Yahoo (ATT). They walked me through getting POP service for Mac OS X Mail, but those settings don't work for MaxBulk Mailer. The web page you linked to doesn't help at all. You have a list of error codes somewhere on this forum, but that doesn't help either as far as the "530 authentication required" code is concerned. It seems that several people who are trying to use MaxBulk Mailer via ATT DSL are having this problem, and so far there seems to be no workable solution.
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2536

PostPosted: Fri Aug 29, 2008 7:48 am    Post subject: Reply with quote

Have you tried the ESMTP authentication? It is explained here: Authentication. It appears that your server is expecting ESMTP, not POP.
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vincebodie



Joined: 26 Aug 2008
Posts: 3

PostPosted: Fri Aug 29, 2008 2:05 pm    Post subject: Reply with quote

stanbusk wrote:
Have you tried the ESMTP authentication? It is explained here: Authentication. It appears that your server is expecting ESMTP, not POP.


I think I tried that, but maybe not in the order explained. I will give it another shot and report back. There must be others who are on ATT and having this problem.
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