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Couple of errors trying to send mail

 
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orbitdvd



Joined: 14 Apr 2008
Posts: 3

PostPosted: Mon Apr 14, 2008 9:02 pm    Post subject: Couple of errors trying to send mail Reply with quote

I have two lists of customers, one is about 3000 people the other is 500. Maxbulkmailer was working fine until late last year...

Now I'm getting...

220 ESMTP Mon, 14 Apr 2008 16:52:58 -0400: UCE strictly prohibited
[01] 4/14 16:53:09 > HELO
[01] 4/14 16:53:09 250 bosauthsmtp15.eigbox.net Hello [97.89.117.73]
[01] 4/14 16:53:09 > MAIL FROM:<>
[01] 4/14 16:53:09 550 bosauthsmtp15: Host 97.89.117.73: No unauthenticated relaying permitted

Any suggestions?


thanks!
marc
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2175

PostPosted: Tue Apr 15, 2008 10:18 am    Post subject: Reply with quote

You just need to authenticate. It is explained here: Relaying denied / Delivery not allowed error (SMTP error 550).
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Smokey



Joined: 28 May 2008
Posts: 2

PostPosted: Wed May 28, 2008 1:39 pm    Post subject: Re: mail error Reply with quote

Where are these setting changes to be applied.
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2175

PostPosted: Wed May 28, 2008 3:12 pm    Post subject: Reply with quote

On the settings panel.
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Smokey



Joined: 28 May 2008
Posts: 2

PostPosted: Wed May 28, 2008 3:17 pm    Post subject: Re: mail error Reply with quote

would this be on the server or client machine that these setting need to be changed.

Nb: The sender in past had no difficulty sending mail to the recipient. It just started a few days ago.

The error message received is as follows:

Error transferring to "domain name"; SMTP Protocol Returned a Permanent Error 550 bosauthsmtp15: Host xxx.xxx.xx.xx: No unauthenticated relaying permitted
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2175

PostPosted: Wed May 28, 2008 3:34 pm    Post subject: Reply with quote

No, on MaxBulk Mailer settings only.
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