Making HTML/Text work properly

garypoyssick · Joined: 21 Jun 2006 Posts: 2

For some reason, when I send an HTML/Text formatted message out to one of my test mail recipients using a Macintosh and Entourage, they do not see the plain text alternative. If they use their preferences to turn off "View Complex HTML", the alternative text doesn't show up -- nothing at all appears.

Any ideas?

Here is the message as seen in Mailer

EASE THE TRANSITION TO QUARKXPRESS 7

Now that you've decided to upgrade, make the most of your investment
by learning to quickly implement the powerful new and enhanced
features of QuarkXPress 7.

- Focus specifically on new features and changes since Version 6.

- Eliminate experimentation and tedious trial-and-error.

- Improve existing skills through a targeted emphasis on
productivity and time savings

- Reduce the time and costs associated with implementing and deploying
new and improved features

Visit our website for more information or to order the book at

http://www.againsttheclock.com/quark_training.asp

or call us at 800/256-4282

<html>
<head>
<title>Upgrade-Mailer-June</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>
<body bgcolor="#FFFFFF" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0">
<img src="http://www.againsttheclock.com/images/QuarkUpgrade7.jpg" width="600" height="600" border="0" alt="" usemap="#QuarkUpgrade_Map">
<map name="QuarkUpgrade_Map">
<area shape="rect" alt="" coords="0,0,599,599" href="http://www.againsttheclock.com/book_detail.asp?id=78">
</map>
</body>
</html>

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2169

Entourage is not the right tool to test that because of all the bugs it contains. This is one of them, not displaying alternative text. It sometimes tries to extract text from the HTML. Use Mac OS X Mail, it is not buggy and work fine for testings.

garypoyssick · Joined: 21 Jun 2006 Posts: 2

That's what I was afraid of. Thanks!

How about Outlook (Office) on a PC? Any problems there that you know of?

g