curser data entry problems

lesplan · Posted: Mon Nov 05, 2007 10:14 pm Post subject: curser data entry problems

I'm wondering if anyone else has experienced similar problems (and can offer any suggestions.)? We have been using MBM for about two years now and we have never seen this type of behaviour before.

About two weeks ago we started to experience problems when entering data for a new recipient. What was happening was that the curser would not move. For example when we tried to type in 'Boy' -- the B would appear, but then the o would over write the B and then the y would over write the o.

The problem seems to appear from time to time and no other program is behaving this way. Re-starting the computer seems to fix the problem but it comes back a day or two later. I have repaired permissions a couple of times. When this problem is going on MBM behaves very sluggisly.

Other than this quirk, the program seems to working just fine.

Does anyone have any ideas?

Thanks in advance for your time.

Eric W.

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2434

Perhaps a corrupt type? Definitively this problem comes form the operating system.

lesplan · Posted: Tue Nov 06, 2007 6:03 pm Post subject:

HI Stan -- do you mean a corrupt font?

How do I check to see which fonts are corrupt?

Thanks.

Eric

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2434

You can do that with 'Font Book'. It is located in your Applications folder.

lesplan · Posted: Thu Nov 08, 2007 10:08 pm Post subject:

Stan

Font book tells me all of my fonts are fine.

Any other ideas?

Eric

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2434

Try to reinstall MaxBulk Mailer this way: Reinstalling Maxbulk Mailer