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locus
Joined: 11 Feb 2007
Posts: 9
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 Posted: Tue Sep 04, 2007 2:41 am Post subject: Bounce Handler gets slower and slower |
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I noticed that eMail Bounce Handler seems to get slower and slower as it retrieves/deletes emails. I am doing a campaign and I was retrieving bounces the whole of last night, so I left eMail Bounce Handler online to retrieve bounced emails ovenight.
This morning I noticed that eMail Bounce Handler was very slow, so I waited until it had disconnected/deleted emails from the server, then manually clicked on "Stop", then "Start" again. This apparently cleared whatever problem it was that was causing the slow down, and eMail Bounce Handler was back to being fast again. However, after download a few hundred emails, the program gradually starts to slow down again.
Is there anyway to solve this problem? |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 2086
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| Posted: Tue Sep 04, 2007 9:04 am Post subject: |
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| A new version will be released soon. Let me know if it fixes the problem. |
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locus
Joined: 11 Feb 2007
Posts: 9
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| Posted: Thu Sep 13, 2007 1:07 am Post subject: |
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| I downloaded the new version 3.4-US to try today. Will try it and give you feedback later. |
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locus
Joined: 11 Feb 2007
Posts: 9
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| Posted: Thu Sep 13, 2007 7:15 am Post subject: |
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| Just tried it in a campaign... It will still slow down after a while. I still need to "Stop" then "Start" again to get it working faster again. |
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stanbusk
Site Admin
Joined: 28 Dec 2005
Posts: 2086
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| Posted: Thu Sep 13, 2007 11:46 am Post subject: |
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| Please open a support ticket so we can look into this. |
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