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PLEASE HELP

 
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sf5353



Joined: 13 Jun 2007
Posts: 3

PostPosted: Wed Jun 13, 2007 9:22 pm    Post subject: PLEASE HELP Reply with quote

We are trying your software for the first time. The only address that it says are good are AOL or Yahoo addresses. I tried the port 25 test with comcast and it works no problem.

This is not software we can use if we can only verify AOL addresses.

Please help!!!!

Thank you
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2434

PostPosted: Thu Jun 14, 2007 3:53 pm    Post subject: Reply with quote

What error do you get, can you give more information? Is it a lookup failure? SMTP failure?
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sf5353



Joined: 13 Jun 2007
Posts: 3

PostPosted: Thu Jun 14, 2007 3:58 pm    Post subject: Help Reply with quote

I am not getting an error, however it is only saing that the Aol and the Yahoo addresses are good. I am maually imputting good email addresses and it is coming back as not good (Bad Email Address) This is what the problem is.

Thank you
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2434

PostPosted: Thu Jun 14, 2007 4:17 pm    Post subject: Reply with quote

When checking for port 25 blocking, try 'telnet smtp.maxprog.com 25'. Let me know the result.
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sf5353



Joined: 13 Jun 2007
Posts: 3

PostPosted: Thu Jun 28, 2007 3:55 pm    Post subject: Reply with quote

It is asking me for my login
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2434

PostPosted: Thu Jun 28, 2007 4:32 pm    Post subject: Reply with quote

It shouldn't. If it does the same with eMail Verifier, it will never work then.
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