Cannot connect to MySQL remote database

JohnH · Joined: 18 Mar 2006 Posts: 3

Hi, I just purchased MaxBulk which I think is great. Though I cannot download my email list directly from our remote website. I keep getting the following error message.

"Client does not support authentication protocol requested by server; consider upgrading MySQL client"

I have double checked all my settings, passwords etc and database access, all seem to be fine.

My ISP tell me that they can offer no support with third party applications, so I was hoping someone will be able to help me out, so that I can work out a way to get this working.

Any help much appreciated.

Regards

John

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2434

Current MaxBulk Mailer version doesn't support mySQL v4 authentication scheme yet, this is a work in progress.

JohnH · Joined: 18 Mar 2006 Posts: 3

Any news on this yet? It's all getting quite tedious having to export a file, filter it and re-import into MaxBulk. Apart from that your program rocks!

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2434

I can compile a version with mySQL v4 and v5 support. Let me know your operating system.

JohnH · Joined: 18 Mar 2006 Posts: 3

Hi I'm running mac os X 10.4 server. Would be great if you could!

Regards.

stanbusk · Site Admin Joined: 28 Dec 2005 Posts: 2434

No problem, open a support ticket with your request. I forgot that this version is not public yet.