Bugs in 3.1.2-US

[peteracs]

Hi

First thanks for an excellent product, works a treat for my needs.

I have found 2 bugs which would be worth sorting.

1) If the file is not readable (but viewable) then the program crashes without any ref to why. I found this with my Samba server when the file was owned by another user and the permissions set to read/write only by the owner. If I allow read by the world then the prog works fine.

2) Location of output results file from Drag & Drop is illogical.

If you drag file from folder A, it creates the results file in folder A - excellent
If you then drag a file from folder B, it creates the file in folder A, not folder B which would make much more sense.

If you close the program down and reopen the prog, then drag/drop from folder B, it then puts it in the correct location in folder B. I guess you setup the output loaction once and then fail to change on subsequent drag/drops.

Thanks

Peter

[stanbusk]

About #1 I will look into that.
About #2, have you selected to merge results?

[healeydave]

I think I may have found another little discrepancy that might be related to the above issues caused perhaps by some registers or variable not being cleared down?

I'm not a developer so could be completely off mark

I have found that when you first load the program, the first file you drop on works fine, but if I delete the output files and try to drag the same input file on again, nothing get written to the newly created output files. I tried to use the menu "new" option and this time it wrote out content to the bad and dup files but the good file was empty. So the only way to get it to work when experimenting with the input data is to completely close the program ad re-load each time.

P.S.

I'm using a Macbook with the OSX and mbox data files created from Entourage.

Regs
Dave.

[stanbusk]

This is intended behavior. The output file is created if something has to be written to it. If you drop the same file you will only get duplicates, no new e-mails.

[healeydave]

Ah, ok, should it do this if I've deleted the output files though?

because it re-produces the files but the good file is completely empty. I can only get it to re-populate if I delete the output files and close & re-open the application.


Cheers
Dave.

[stanbusk]

Only if you open a new document with 'File | New' menu. Email Extractor maintains an internal e-mail database so it knows every address extracted. We use a different database per document.