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mbroom
Joined: 24 Aug 2006 Posts: 3
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Posted: Thu Aug 24, 2006 9:42 pm Post subject: “Processing”? |
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Hello,
Email extractor has been running over an hour now on an 7.7 MB excel file. Status shows 0 in all columns. The horizontal blue and white barber pole is moving with 0 Processed and the word “Processing...” is under the Cancel button.
What could be the problem?
Michael |
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mbroom
Joined: 24 Aug 2006 Posts: 3
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Posted: Thu Aug 24, 2006 10:01 pm Post subject: Fixed |
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Hmm. It wouldn’t process the .xls file so I saved it as .txt and it worked immediately.
The help file says it should process and Excel file though.
Thanks anyway.
Michael |
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stanbusk Site Admin
Joined: 28 Dec 2005 Posts: 2434
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Posted: Fri Aug 25, 2006 3:10 pm Post subject: |
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| Native Excel files are binaries. You have to save them as plain text first. |
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mbroom
Joined: 24 Aug 2006 Posts: 3
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Posted: Fri Aug 25, 2006 4:04 pm Post subject: |
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Thanks for the verification.
Michael |
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