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“Processing”?

 
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mbroom



Joined: 24 Aug 2006
Posts: 3

PostPosted: Thu Aug 24, 2006 9:42 pm    Post subject: “Processing”? Reply with quote

Hello,

Email extractor has been running over an hour now on an 7.7 MB excel file. Status shows 0 in all columns. The horizontal blue and white barber pole is moving with 0 Processed and the word “Processing...” is under the Cancel button.

What could be the problem?

Michael
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mbroom



Joined: 24 Aug 2006
Posts: 3

PostPosted: Thu Aug 24, 2006 10:01 pm    Post subject: Fixed Reply with quote

Hmm. It wouldn’t process the .xls file so I saved it as .txt and it worked immediately.

The help file says it should process and Excel file though.

Thanks anyway.

Michael
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stanbusk
Site Admin


Joined: 28 Dec 2005
Posts: 2434

PostPosted: Fri Aug 25, 2006 3:10 pm    Post subject: Reply with quote

Native Excel files are binaries. You have to save them as plain text first.
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mbroom



Joined: 24 Aug 2006
Posts: 3

PostPosted: Fri Aug 25, 2006 4:04 pm    Post subject: Reply with quote

Thanks for the verification.

Michael
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