Multiple deliveries of e-mails with attachments

[rdmartin]

Help! I bought MaxBulk Mailer to help market real estate properties I have for sale. It has worked fine when I send out e-mails without attachments.

BUT when I send out an e-mail to my 243 recipient e-mail list, I received angry e-mails from some recipients who received as many as 3 of my e-mailings and threatened to put me on their spam list!! This is NOT what I need.

I received 6 e-mail reports from MaxBulk Mailer after it finished delivering (see below). While the number of them "sent" adds up to 243, many people received as many as 3.

I really need help on this. I am gun-shy now and will have to look at other programs if I can't rely on this one.

Thank you!
Bob

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MaxBulk Mailer Delivery Report [#57] - 11/7/07 -----------------------------------------------------------------------

Mailer version: 5.0.1-US (150) US Pro - Registered Machine OS/speed: Mac OS 10.4.9/2.147Ghz

Streams: 25 [25 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.gci.net [Port: Default] SSL Off
Authentication: ESMTP (Login) | [127.0.0.1]
Groups: 10 [Interval: 00:01]

Delivery start date: 11/7/07 at 10:08:07 PM
End date: 11/7/07 at 10:41:43 PM
Total duration: 33 minute(s), 36 second(s) - Retries: 0/30
Rate: 0.04 recipient(s)/second

to a total of: 243 recipient(s) [243/243]
Sent: 79
Failed: 164 (Bounces not included!)

Mail subject: For Lease - 135 W. 5th Avenue Mail priority: Normal
Return receipt: No
Mail format: Plain text [ISO-8859-1]
Mail size: 629 Bytes (Doesn't include attachments) Attachments: 1 (51.6 KB)
Encoding: Base64

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MaxBulk Mailer Delivery Report [#58] - 11/7/07 -----------------------------------------------------------------------

Mailer version: 5.0.1-US (150) US Pro - Registered Machine OS/speed: Mac OS 10.4.9/2.147Ghz

Streams: 25 [24 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.gci.net [Port: Default] SSL Off
Authentication: ESMTP (Login) | [127.0.0.1]
Groups: 10 [Interval: 00:01]

Delivery start date: 11/7/07 at 10:42:01 PM
End date: 11/7/07 at 11:08:17 PM
Total duration: 26 minute(s), 16 second(s) - Retries: 1/30
Rate: 0.03 recipient(s)/second

to a total of: 164 recipient(s) [164/243]
Sent: 42
Failed: 122 (Bounces not included!)

Mail subject: For Lease - 135 W. 5th Avenue Mail priority: Normal
Return receipt: No
Mail format: Plain text [ISO-8859-1]
Mail size: 629 Bytes (Doesn't include attachments) Attachments: 1 (51.6 KB)
Encoding: Base64

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MaxBulk Mailer Delivery Report [#59] - 11/7/07 -----------------------------------------------------------------------

Mailer version: 5.0.1-US (150) US Pro - Registered Machine OS/speed: Mac OS 10.4.9/2.147Ghz

Streams: 25 [25 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.gci.net [Port: Default] SSL Off
Authentication: ESMTP (Login) | [127.0.0.1]
Groups: 10 [Interval: 00:01]

Delivery start date: 11/7/07 at 11:08:35 PM
End date: 11/7/07 at 11:28:44 PM
Total duration: 20 minute(s), 9 second(s) - Retries: 2/30
Rate: 0.02 recipient(s)/second

to a total of: 122 recipient(s) [122/243]
Sent: 24
Failed: 98 (Bounces not included!)

Mail subject: For Lease - 135 W. 5th Avenue Mail priority: Normal
Return receipt: No
Mail format: Plain text [ISO-8859-1]
Mail size: 629 Bytes (Doesn't include attachments) Attachments: 1 (51.6 KB)
Encoding: Base64

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#60] - 11/7/07 -----------------------------------------------------------------------

Mailer version: 5.0.1-US (150) US Pro - Registered Machine OS/speed: Mac OS 10.4.9/2.147Ghz

Streams: 25 [25 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.gci.net [Port: Default] SSL Off
Authentication: ESMTP (Login) | [127.0.0.1]
Groups: 10 [Interval: 00:01]

Delivery start date: 11/7/07 at 11:29:01 PM
End date: 11/7/07 at 11:45:10 PM
Total duration: 16 minute(s), 9 second(s) - Retries: 3/30
Rate: 0.04 recipient(s)/second

to a total of: 98 recipient(s) [98/243]
Sent: 38
Failed: 60 (Bounces not included!)

Mail subject: For Lease - 135 W. 5th Avenue Mail priority: Normal
Return receipt: No
Mail format: Plain text [ISO-8859-1]
Mail size: 629 Bytes (Doesn't include attachments) Attachments: 1 (51.6 KB)
Encoding: Base64

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MaxBulk Mailer Delivery Report [#61] - 11/7/07 -----------------------------------------------------------------------

Mailer version: 5.0.1-US (150) US Pro - Registered Machine OS/speed: Mac OS 10.4.9/2.147Ghz

Streams: 25 [21 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.gci.net [Port: Default] SSL Off
Authentication: ESMTP (Login) | [127.0.0.1]
Groups: 10 [Interval: 00:01]

Delivery start date: 11/7/07 at 11:45:27 PM
End date: 11/7/07 at 11:55:22 PM
Total duration: 9 minute(s), 55 second(s) - Retries: 4/30
Rate: 0.07 recipient(s)/second

to a total of: 60 recipient(s) [60/243]
Sent: 42
Failed: 18 (Bounces not included!)

Mail subject: For Lease - 135 W. 5th Avenue Mail priority: Normal
Return receipt: No
Mail format: Plain text [ISO-8859-1]
Mail size: 629 Bytes (Doesn't include attachments) Attachments: 1 (51.6 KB)
Encoding: Base64

-----------------------------------------------------------------------
MaxBulk Mailer Delivery Report [#62] - 11/7/07 -----------------------------------------------------------------------

Mailer version: 5.0.1-US (150) US Pro - Registered Machine OS/speed: Mac OS 10.4.9/2.147Ghz

Streams: 25 [1 Used] Single Server
Delivery mode: Singly (Tag processing ON)

SMTP server address: smtp.gci.net [Port: Default] SSL Off
Authentication: ESMTP (Login) | [127.0.0.1]
Groups: 10 [Interval: 00:01]

Delivery start date: 11/7/07 at 11:55:39 PM
End date: 11/7/07 at 11:59:57 PM
Total duration: 4 minute(s), 18 second(s) - Retries: 5/30
Rate: 0.07 recipient(s)/second

to a total of: 18 recipient(s) [18/243]
Sent: 18

Mail subject: For Lease - 135 W. 5th Avenue Mail priority: Normal
Return receipt: No
Mail format: Plain text [ISO-8859-1]
Mail size: 629 Bytes (Doesn't include attachments) Attachments: 1 (51.6 KB)
Encoding: Base64

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[stanbusk]

Why don't you use current v5.6.2? Did you cancel and press the Send buttons fast enough to confuse the application?

[rdmartin]

Thanks for your reply.

I didn't use v5.6.2 because I have been busy and didn't check to see that there were upgrades. I assumed that the version I bought (5.0.1) had the ability to handle mailing attachments. Are you saying that it didn't?

And no, I never pressed the cancel button during the whole process. I pressed "send" and went to bed, assuming that it would do what it was supposed to do.

I woke up the next morning to 5 messages from different clients who were complaining that they had received multiple e-mails from me with the same attachment.

I'd really like to recommend this product to other real estate agents - but I can't if this problem isn't resolved.

Bob

[stanbusk]

It is always the best to use very last version. Even more when it is free and the one you have in more than a year old.